Yeneishka Adorno
Sanford,FL
Summary
Proven Administrative Assistant with exceptional customer service skills in fast-paced environments. Detail-oriented and decisive, adept at managing multiple tasks simultaneously. Self-motivated and effective in both independent and team settings.
Overview
10
10
years of professional experience
Work History
Clinic Receptionist
Quadrangle Imaging Center
Caguas , Puerto Rico
01.2020 - 08.2024
- Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Coordinated patient appointments, marking new appointments on calendar, canceling or rescheduling ay patient request and calling to confirm appointment times.
- Utilized medical terminology in a professional setting.
Cook
Panda Express
Santurce , Puerto Rico
01.2017 - 01.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Cashier
Pharmacia
Trujillo Alto , Puerto Rico
01.2015 - 01.2016
- Helped customers complete purchases, locate items, and join reward programs
- Greeted customers entering store and responded promptly to customer needs
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Welcomed customers and helped determine their needs
- Worked closely with shift manager to solve problems and handle customer concerns
Education
Bachelor of Science - Nursing
Huertas College
Caguas, PRHigh School Diploma -
Eliosa Pascual
Caguas, PRSkills
- Microsoft Office (Word, Powerpoint, Excel, Publisher)
- Effective communication
- Strategic planning
- Problem-Solving
- Office administration
- Keyboarding skills
- Medical terminology knowledge
- Medical Records Management
Languages
- Bilingual
- Spanish
- English
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Clinic Receptionist
Quadrangle Imaging Center
01.2020 - 08.2024
Cook
Panda Express
01.2017 - 01.2020
Cashier
Pharmacia
01.2015 - 01.2016
Bachelor of Science - Nursing
Huertas College
High School Diploma -
Eliosa Pascual
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