
Detail-oriented and bilingual (English/Spanish) healthcare professional with extensive experience in medical administrative support, front desk operations, and patient care coordination. Proven ability to manage EHR systems, insurance verification, scheduling, and multi-line phone systems in fast-paced clinical environments. Skilled in delivering excellent customer service, maintaining accurate records, and supporting efficient office operations. Known for strong communication, adaptability, and a commitment to providing high-quality patient care while ensuring smooth workflow and compliance with healthcare standards.
Managed front desk operations to ensure efficient patient flow.
Scheduled appointments and maintained accurate EHR records.
Provided excellent customer service and handled patient inquiries.
Processed check-ins, payments, and multi-line phone communications.
Maintained office supplies and supported daily clinic operations.
Medical administrative support, including electronic health records (EHR) management, patient records, and insurance verification
Front desk operations, appointment scheduling, and multi-line phone system management
Bilingual in English and Spanish with translation and interpretation capabilities
Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) and general computer systems
Data entry, billing, and office management with strong attention to detail
Knowledge of medical terminology, vital signs, and patient care support
Strong ability to multitask, prioritize tasks, and manage time effectively in fast-paced environments
Excellent communication, teamwork, and customer relationship-building skills
Experience working with children and individuals with disabilities
OSHA compliance, first aid, and workplace safety training