Summary
Overview
Work History
Education
Skills
Languages
Timeline

Yeni Trejo

Alexandria,VA

Summary

Dynamic professional with a proven track record at McDonald's Restaurant, excelling in team motivation and operational efficiency. Recognized for enhancing guest experiences and managing inventory effectively, while fostering strong client relationships in house cleaning. Adept at coaching staff and ensuring health and safety standards, driving continuous improvement in service quality.

Overview

10
10
years of professional experience

Work History

Swing Manager

McDonalds Restaruant
08.2018 - Current
  • Opened and checked resteraunt, cooking area, restrooms, and food stock.
  • Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
  • Improved overall guest experience by working alongside staff during peak hours, addressing any issues proactively before they escalated further.
  • Managed inventory levels for optimal stock availability, minimizing waste and maximizing profits.
  • Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.

House Cleaning

Hadeed Carpet Cleaning, Inc.
07.2015 - 07.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Adhered to professional house cleaning checklist.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.

Education

Mancagua San , San Miguel, El Salvador

Skills

  • Team motivation
  • Staff leadership
  • Staff supervision
  • Operational efficiency
  • Inventory management
  • Industry awareness
  • Health and safety
  • Delegation
  • Customer service monitoring
  • Money handling
  • Coaching and mentoring
  • Supply ordering and management
  • Customer service

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Swing Manager - McDonalds Restaruant
08.2018 - Current
House Cleaning - Hadeed Carpet Cleaning, Inc.
07.2015 - 07.2018
Mancagua San - ,
Yeni Trejo