Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yeniaris Rodriguez

Peabody,FL

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

12
12
years of professional experience

Work History

Front Desk

Certified Auto Center
01.2016 - Current
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
  • Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.

Makeup Artist

MAC Cosmetics
02.2014 - 03.2015
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.

Makeup Consultant

Estee Lauder
02.2012 - 03.2013
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Crafted tailored bridal looks that met individual bride''s desires while enhancing their natural features.
  • Collaborated with team members to improve store performance, maintaining a professional and welcoming atmosphere for customers.
  • Conducted regular analysis of sales figures to identify trends and areas for improvement, adjusting strategies accordingly for optimal performance.

Education

High School Diploma -

Hialeah High School
Hialeah, FL

Skills

  • Team player mentality
  • Reliability and punctuality
  • Patience and composure
  • Calendar Management
  • Listening Skills
  • Customer Service
  • Hospitality service expertise

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Front Desk

Certified Auto Center
01.2016 - Current

Makeup Artist

MAC Cosmetics
02.2014 - 03.2015

Makeup Consultant

Estee Lauder
02.2012 - 03.2013

High School Diploma -

Hialeah High School

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Yeniaris Rodriguez