Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yenifer LANDAVERDE

Alexandria,VA

Summary

Achieving goals and implementing strategies and plans.

Moving up within a competitive environment.

Overcoming adversity, solving problems and recovering from failure.

Using every opportunity as a leaning experience to sharpen skills.

Overcoming fears and constantly being put in situations out of my comfort zone.

Overview

9
9
years of professional experience

Work History

Bartender

Lena’s Wood Fired Pizza & Tap
Alexandria, VA
06.2023 - Current
  • Managed shift transitions by performing essential tasks such as sales report printing and inventory assessment.
  • Delivered exceptional service at special events by promptly adjusting to guests' varying needs.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.

Server/ Private Event Coordinator

Lena’s Wood Fired Pizza & Tap
Alexandria, VA
01.2020 - Current
  • Displayed strong multitasking skills by overseeing multiple tables simultaneously, upholding excellent service.
  • Provided timely service of meals and beverages with attention to detail.
  • Partnered with staff to deliver outstanding guest experiences during busy shifts.

Head Server

Ichiban Sushi & Ramen
Arlington, VA
09.2018 - 05.2021
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Guided onboarding staff to ensure adherence to customer service protocols, food handling procedures, and professional behavior.
  • Addressed high-pressure circumstances with grace, maintaining a positive experience for employees and patrons.

Head Hostess

Lena’s Wood Fired Pizza & Tap
Alexandria, VA
09.2016 - 01.2021
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Enhanced seating procedures to boost operational efficiency.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.

Server

Guapos Restaurant
Arlington, VA
11.2018 - 11.2019
  • Managed numerous tables concurrently while maintaining high standards of service.
  • Prepared dining area for seamless service transitions by completing opening and closing responsibilities.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Alexandria City High School
Alexandria, VA
06.2018

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Cleanliness and hygiene
  • Complex Problem-solving
  • Hospitality service expertise
  • Suggestive selling
  • New hire training
  • Inventory

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bartender

Lena’s Wood Fired Pizza & Tap
06.2023 - Current

Server/ Private Event Coordinator

Lena’s Wood Fired Pizza & Tap
01.2020 - Current

Server

Guapos Restaurant
11.2018 - 11.2019

Head Server

Ichiban Sushi & Ramen
09.2018 - 05.2021

Head Hostess

Lena’s Wood Fired Pizza & Tap
09.2016 - 01.2021

High School Diploma -

Alexandria City High School