Yenifer LANDAVERDE
Alexandria,VA
Summary
Achieving goals and implementing strategies and plans.
Moving up within a competitive environment.
Overcoming adversity, solving problems and recovering from failure.
Using every opportunity as a leaning experience to sharpen skills.
Overcoming fears and constantly being put in situations out of my comfort zone.
Overview
9
9
years of professional experience
Work History
Bartender
Lena’s Wood Fired Pizza & Tap
06.2023 - Current
- Managed shift transitions by performing essential tasks such as sales report printing and inventory assessment.
- Delivered exceptional service at special events by promptly adjusting to guests' varying needs.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Server/ Private Event Coordinator
Lena’s Wood Fired Pizza & Tap
01.2020 - Current
- Displayed strong multitasking skills by overseeing multiple tables simultaneously, upholding excellent service.
- Provided timely service of meals and beverages with attention to detail.
- Partnered with staff to deliver outstanding guest experiences during busy shifts.
Head Server
Ichiban Sushi & Ramen
09.2018 - 05.2021
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Guided onboarding staff to ensure adherence to customer service protocols, food handling procedures, and professional behavior.
- Addressed high-pressure circumstances with grace, maintaining a positive experience for employees and patrons.
Head Hostess
Lena’s Wood Fired Pizza & Tap
09.2016 - 01.2021
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Enhanced seating procedures to boost operational efficiency.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Server
Guapos Restaurant
11.2018 - 11.2019
- Managed numerous tables concurrently while maintaining high standards of service.
- Prepared dining area for seamless service transitions by completing opening and closing responsibilities.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Alexandria City High School
Alexandria, VA06.2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Complex Problem-solving
- Hospitality service expertise
- Suggestive selling
- New hire training
- Inventory
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
Lena’s Wood Fired Pizza & Tap
06.2023 - Current
Server/ Private Event Coordinator
Lena’s Wood Fired Pizza & Tap
01.2020 - Current
Server
Guapos Restaurant
11.2018 - 11.2019
Head Server
Ichiban Sushi & Ramen
09.2018 - 05.2021
Head Hostess
Lena’s Wood Fired Pizza & Tap
09.2016 - 01.2021
High School Diploma -
Alexandria City High School