Motivated Licensed Optician with demonstrated ability in working well in busy environments. Leads successful teams with dynamic coaching skills. Friendly professional delivers positive engagement to put customers at ease.
Overview
13
13
years of professional experience
Work History
Licensed Dispensing Optician
America's Best Contacts and Glasses
04.2022 - Current
Assisted patients in selecting frames that met their aesthetic preferences and budget requirements.
Performed comprehensive measurements for accurate eyewear prescriptions, ensuring optimal visual clarity for patients.
Contributed to an increase in repeat business through exceptional customer service and follow-up aftercare appointments.
General Manager, LDO
America's Best Contacts and Glasses
07.2015 - 09.2020
Developed and implemented strategies to increase sales and profitability.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Optician/Licensed Dispensing Optician
Lakes Eye Center
02.2012 - 07.2015
Maximized visual acuity by skillfully adjusting eyeglasses for optimal fit and comfort.
Increased sales through expert knowledge of lens types, materials, and coatings for various customer needs.
Educated patients on proper eyewear usage and maintenance, ensuring long-lasting functionality of glasses.
Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
Minimized wait times for customers by efficiently managing appointments and walk-ins with a well-organized schedule.
Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
Managed inventory levels to ensure adequate stock of lenses, frames, contact lenses, and accessories.
Conducted regular inspections of display cases to keep them clean and organized at all times for optimal presentation of merchandise.
Apprentice Optician
Young Eye Center
04.2011 - 02.2012
Assisted patients in selecting appropriate contact lens solutions, providing education on safe usage and proper storage techniques.
Troubleshot issues with prescription accuracy or fit, working with customers to find satisfactory solutions promptly.
Improved customer satisfaction by providing personalized eyewear recommendations and fitting adjustments.
Enhanced workplace efficiency by cleaning and maintaining optical equipment, ensuring proper function for daily use.
Completed both warranty and non-warranty frame repairs for customers.