YENNIFER ALMANZA CALLENDER
Forest Park,GA
Summary
Cabin Service Agent maintaining cabin neatness, cleanliness, and a professional onboard appearance. Supports a safe, passenger-ready environment through consistent cabin presentation and attention to service standards. Brings experience across cleaning routines and fast-moving airline operations.
Overview
1
1
Language
11
11
years of professional experience
Work History
Property Manager
Public Storage
Fayetteville, GA
03.2026 - Current
- Managed daily operations of storage facility, ensuring optimal customer service and satisfaction.
- Coordinated tenant communications, addressing inquiries and resolving issues promptly.
- Oversaw maintenance activities, scheduling repairs to maintain property standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Implemented inventory control measures, optimizing storage unit availability and organization.
Cabin Service Agent
Delta
Atlanta, GA
10.2021 - 12.2025
- Kept cabin neat, clean and professional in appearance.
Pallet Jack Driver/Forklift Driver
DHL Supply Chain
Fayetteville, GA
12.2021 - 12.2021
- Maintained current forklift training and certification as required by company policies.
- Maneuvered forklift around loaded pallets and boxes to ensure safe and efficient transport.
- Transported materials to designated locations, accurately documenting inventory changes to maintain inventory integrity.
- Inspected lifts prior to use, ensuring operational safety and preventing potential damage to goods.
- Reported safety and quality issues to management.
- Tied and secured loads to prevent shifting or damage to items.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Divided and sorted product shipments received using account information and shipping labels.
- 12/17/2025
Cashier/Cashier Trainer
Key Food Supermarket
Brooklyn, NY
01.2019 - 03.2020
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer service to enhance team efficiency.
- Assisted customers with purchases, locating items, and enrolling in rewards programs to improve customer satisfaction.
- Verified customer identification for alcohol or tobacco purchases.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments efficiently, ensuring accurate change and receipts to maintain transaction accuracy.
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Resolved issues with cash registers, card scanners and printers.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Scanned items quickly to keep lines moving and reduce overall wait time.
Driver Helper
UPS
Brooklyn, NY
11.2018 - 05.2019
- Lifted boxes and products with correct safety gear and techniques.
- Secured loads effectively to prevent damage during transport.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Navigated routes using local road knowledge and GPS to ensure timely deliveries.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Reviewed work orders or received oral instructions to determine assignments and material and equipment needs.
- Executed loading and unloading of products as directed by driver to consistently meet delivery schedules.
Crew Training/Manager's Assistant
McDonald's Restaurant
Brooklyn, NY
06.2015 - 09.2018
- Coordinated daily work schedules based on menus, events, seasons, and customer requests to ensure seamless operations.
- Interviewed, hired and trained new employees.
- Recruited and hired qualified candidates to fill open positions.
- Planned and organized daily work schedules in accordance with established menus, special events, seasons and special requests.
- Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
- Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
- Prepared salads, soups and sandwiches according to customer's orders or supervisor's instructions and approved procedures.
- Maintained functionality of office equipment and ensured adequate stock of supplies to support operational efficiency.
- Managed high volume of telephone calls on multi-line system to provide prompt and professional customer service.
Education
High School Diploma - undefined
International High School At Lafayette
Brooklyn, NY06.2017
Skills
Training and coaching
Collaboration
Planning
Shift coordination
Team supervision
Administrative tasks
Active listening
Safety compliance
Inventory control
Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Public Storage
03.2026 - Current
Pallet Jack Driver/Forklift Driver
DHL Supply Chain
12.2021 - 12.2021
Cabin Service Agent
Delta
10.2021 - 12.2025
Cashier/Cashier Trainer
Key Food Supermarket
01.2019 - 03.2020
Driver Helper
UPS
11.2018 - 05.2019
Crew Training/Manager's Assistant
McDonald's Restaurant
06.2015 - 09.2018
High School Diploma - undefined
International High School At Lafayette