YENNY DELEON
Lynn,United States
Summary
Certified Medical Assistant with background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
North Shore Physicians Group
Salem, MA
02.2022 - Current
- Administer patient assessments and record vital signs for improved clinical documentation.
- Rooming of all patients on a daily schedule.
- Coordinate patient procedures and follow-up appointments on the schedule to enhance office efficiency.
- Assist in the preparation of examination rooms, ensuring compliance with safety standards.
- Manage electronic health records, maintaining the accuracy and confidentiality of patient information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provide compassionate care for patients, addressing their concerns, and ensuring a positive experience.
- Assist physicians with various procedures. Such as vasectomies, bladder Botox, cystoscopy, cystoscopy stent removal, wart removal, scrotal drainage, and Xiaflex injections.
- Able to perform catheter exchanges for patients who require this care on my schedule.
- Assist with routine checks and diagnostic testing by collecting and processing specimens.
- Keep medical supplies in sufficient stock by monitoring levels, and submitting new orders on time.
- Teach all patients about medications, procedures, and care plan instructions.
- Answered telephone calls, provided patient information, answered questions, and directed calls to appropriate staff.
- Responsible for inventory and office supplies on one specific site.
- Triage patient calls, and assist with medication refills, as well as processing prior authorizations for patient medications.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, and expiration of medication, and other supplies, to maintain current tracking documentation.
- Maintain clear communication with my provider to perform the best patient care.
- Responsible for setting up the patient room for procedures.
- Responsible for the processing of all urine specimens going to the lab and making sure they are all labeled with the correct lab orders, as per protocol.
- Clean all patient rooms at the end of each shift, and maintain a clean and sanitary environment by placing used instruments in the correct containers, such as lock boxes and biohazard bags.
- Responsible for the sterilization of instruments in a proper way to have them ready for future procedures.
Medical Assistant
North Shore Pain Management
Beverly, MA
07.2021 - 01.2022
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted medical team in the OR by managing XRAY machine during medical procedures.
- Discharge patients after procedures
- Measured and monitored patient vital signs.
- Answered patient and family questions to educate on optimal treatment procedures.
- EKG/IV trained
Medical Assistant
PhysicianOne Urgent Care
Medford, MA - Massachusetts
01.2021 - 07.2021
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
- Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
- Provided self swab instructions to individual patients.
- Registered and confirmed patient data before performing tests.
Lead Medical Assistant/Patient Care Coordinator
Health Quarters
Beverly, MA
01.2019 - 01.2021
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions, and prepared patients for the physician by explaining the process.
- Prepared treatment rooms for patients by cleaning surfaces, and restocking supplies.
- Recorded vital signs and medical history for all patients.
- Insurance verification.
- Responsible for training new medical assistants and receptionists.
- Coordinated inventory, stocking, and ordering.
- Prepared specimens for in-house testing, and for transportation to off-site reference laboratories.
- Labeled and numbered specimens for accurate recordkeeping.
- Met quality control standards by examining specimens for adequacy and appropriateness.
- Trained in phlebotomy to accurately obtain blood samples for medical testing through venipuncture.
- Collected all types of specimens for processing, such as urine samples, blood samples, throat swabs, and rectal swabs.
- Trained by NAF in ultrasound procedures for diagnostics in 1st and 2nd trimesters for pregnant patients.
- Responsible for all lab audits and clinical inventory.
- Responsible for discharging patients who had in-office procedures, and handling proper documentation of patient care and safety.
Office Assistant/Interpreter
Murray and Associates
Lynn, MA
12.2016 - 08.2018
- Documented and routed business correspondence to manage office paperwork.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Made orders for new office supplies.
- Answered high volume of phone calls daily.
- Prepared and filed adjustments of status, non-immigrant and immigrant visa petitions and all other applications.
- Prepared all mail
- Translations of legal documents and interpretations services.
Customer Service Representative
All Pro Bail Bond
Carlsbad, CA
02.2016 - 11.2016
- Provided client with all bail information and amounts
- Answer high volume of calls daily(180 calls).
- Transferring of call to appropriate department.
- Schedule payment plans for clients.
- Process payments
- Train new employees
- Manager Assistant
Medical Billing Customer Service Representative
Metro Republic Services
Norco, CA
10.2015 - 02.2016
- Provided knowledge and information on different types of insurance.
- Organized and maintained medical records
- Documents patient files.
- Photocopied all correspondence, documents and other printed materials.
- Answered high volume of inbound calls.
- Check insurance status for patients.
- Conducted scanning, filing, faxing and other clerical duties.
Education
High School Diploma - Health Care Essentials
Vista Adult School
Vista, CA10.2014
High School Diploma -
Vista Adult School
Vista, CA07.2014
Skills
- HIPAA compliance
- Understands medical procedures
- Honest, Positive, and Dedicated
- Scheduling
- Receptionist
- Treatment setup
- Customer service
- Patient Care
- Vital Signs
- Translation
- Medical Scheduling
- Organizational Skills
- Proficient in MS Word
- Medical terminology
- Specimens collection and processing
- Clinical documentation
- Inventory and supply management
- Attention to detail
- Time management
- Multitasking and organization
- Triage assessment
- Verbal and written communication
- Patient education
- Phlebotomy techniques
Certification
Certified Notary Public
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Certified Medical Assistant
North Shore Physicians Group
02.2022 - Current
Medical Assistant
North Shore Pain Management
07.2021 - 01.2022
Medical Assistant
PhysicianOne Urgent Care
01.2021 - 07.2021
Lead Medical Assistant/Patient Care Coordinator
Health Quarters
01.2019 - 01.2021
Office Assistant/Interpreter
Murray and Associates
12.2016 - 08.2018
Customer Service Representative
All Pro Bail Bond
02.2016 - 11.2016
Medical Billing Customer Service Representative
Metro Republic Services
10.2015 - 02.2016
High School Diploma -
Vista Adult School
High School Diploma - Health Care Essentials
Vista Adult School
Education and Training
other,other