Yenson Pastes
Los angeles,CA
Summary
Dedicated server with exceptional customer service skills and a strong work ethic. Expertise in guest engagement, safe food handling, and cash management, ensuring a memorable dining experience.
Overview
7
7
years of professional experience
Work History
Server
Crestline Hotels
Los Angeles, CA
04.2024 - Current
- Assisted in setting up and breaking down event spaces for optimal functionality.
- Monitored guest needs to proactively address requests and concerns.
- Implemented feedback systems to enhance overall service quality.
- Maintained cleanliness and organization of dining areas throughout events.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Crumble Catering
Los Angeles, CA
04.2021 - 02.2022
- Delivered exceptional customer service in high-volume catering events.
- Collaborated with team members to ensure seamless service and satisfaction.
- Managed food and beverage orders efficiently during peak times.
- Trained new staff on menu offerings and service protocols.
Server Assistant
YEN Suchi YA
Los Angeles, CA
03.2019 - 03.2020
- Assisted servers in delivering food and beverages to ensure timely service.
- Maintained cleanliness of dining area, enhancing guest experience and satisfaction.
- Supported inventory management by restocking supplies as needed during shifts.
- Collaborated with kitchen staff to expedite food preparation and delivery processes.
Education
Information And Computer Systems
UNICUCES
CALI COLOMBIA02-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Food running
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server
Crestline Hotels
04.2024 - Current
Server
Crumble Catering
04.2021 - 02.2022
Server Assistant
YEN Suchi YA
03.2019 - 03.2020
Information And Computer Systems
UNICUCES