Yerelin Dalyla Aleman
Fontana,CA
Summary
- I am a Medical Assistant that is adept at balancing challenging administrative and clinical duties to ensure patient satisfaction. Possesses a comprehensive understanding of the medical registration process and procedures, streamlining client processing. Known for being a compassionate and respectful team member, committed to providing high-quality healthcare and outstanding customer service.
- Dedicated Waiter with over five years of experience and a strong foundation in the food service industry. while being able to accommodating the diverse needs of customers while remaining composed and professional. Known for providing quick service and for the ability to remain on one's feet for extended periods, as well as for mentoring new staff members.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Rancho Wellness Family Medicine
Upland, CA
03.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Cleaned and maintained medical equipment following procedures and standards.
Waitress
Chapala's Restaurant
Colton, CA
11.2020 - 03.2023
- Welcomed guests, presented menus, and responded to inquiries regarding menu selections.
- Assisted guests with making food and beverage selections..
- Checked on guests during meals to ensure satisfaction with each course.
- Delivered exceptional customer service by anticipating the needs of guests, responding quickly, and acknowledging all guests, regardless of how busy it was or the time of day.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Waitress
Mariscos Mi Lindo Sinaloa
Rialto, CA
03.2019 - 10.2020
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Participated in team meetings to discuss new menu items or changes in policy.
- Served alcoholic beverages responsibly in accordance with state laws.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Education
Medical Assistance - Medical Assistance
Fontana Adult School
Fontana, CA12-2022
High School Diploma -
Citrus High School
Fontana, CA05-2022
Skills
- Customer Service
- Cleanliness
- Strong multitasking
- Order Accuracy
- Menu Recommendations
- Sales Techniques
- Team Collaboration
- Handling Complaints
- Food Running
Certification
- Medical assistant
- CPR First Aid
Timeline
Medical Assistant
Rancho Wellness Family Medicine
03.2024 - Current
Waitress
Chapala's Restaurant
11.2020 - 03.2023
Waitress
Mariscos Mi Lindo Sinaloa
03.2019 - 10.2020
Medical Assistance - Medical Assistance
Fontana Adult School
High School Diploma -
Citrus High School
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