Yeseina Ortiz
Dallas,TX
Summary
Dedicated individual with strong customer service and team collaboration skills. Effectively organized and stocked merchandise to enhance product visibility and accessibility. Committed to maintaining quality standards and improving customer experiences through efficient inventory management and prompt assistance.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Merchandise Stocker/ Orders
La Fiesta/ Spices
Mesquite, TX
06.2025 - 05.2026
- Organized and stocked merchandise shelves to enhance product visibility and accessibility.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
- Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Assistant Grocery Store Manager
El Rio Grande Supermarket
Mesquite, TX
11.2024 - 06.2025
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management by tracking stock levels and placing orders as needed.
- Trained new employees on store policies, procedures, and customer service standards.
- Mentored and trained new employees, fostering a positive work environment that promoted teamwork.
- Cultivated a customer-first culture within the store, valuing feedback and implementing changes as needed to enhance the overall shopping experience for patrons.
- Monitored product displays for compliance with merchandising standards and promotions.
Education
High School Diploma -
West Mesquite High School
Mesquite, TX06.2023
Skills
- Loading and unloading
- Warehouse navigation
- Product labeling
- Stock rotation
- Stockroom maintenance
- Pallet jack use
- Positive attitude
- Willing to learn
- Friendly and personable
- Customer service
- Customer assistance
- Warehouse safety
- Clear communication
- Customer relationships
- Shelf stocking
- Heavy lifting
- Teamwork
- Safety compliance
- Energetic and outgoing
- Pallet jack operation
- Flexible schedule
- Forklift operation
- Product organization
- Safe lifting procedures
Certification
- Certified in finances at Frost Bank
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandise Stocker/ Orders
La Fiesta/ Spices
06.2025 - 05.2026
Assistant Grocery Store Manager
El Rio Grande Supermarket
11.2024 - 06.2025
High School Diploma -
West Mesquite High School