Yesenia Angon
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Accuracy-driven Cash Office Associate versed in entering data, reviewing transfers and checking balances. Interpreting conversations and translating documents between spanish and english.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Fresh Dental Care
Houston, Texas
03.2023 - Current
- Greeted visitors warmly and directed them to correct personnel or office.
- Maintained a clean and organized reception area to uphold company image.
- Answered incoming calls, redirected callers to the appropriate department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Scheduled and confirmed appointments for clients and staff.
Cash Office/ Cashier/Stocker Associate
DDS Companies
Houston, TX, Tx
02.2023 - Current
- Prepared and checked cashier register tills.
- Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
- Organized cash movements between offices and to or from banks.
- Faced products on shelves and displays to meet company policies.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Tax Preparer
Almaguer multiservices
Houston, TX
01.2022 - 04.2022
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Reviewed income statements and documentation of expenditures to determine forms needed to prepare tax returns.
- Checked data input or verified totals on forms prepared by others to detect mathematical or procedural errors.
Customer Service Representative
Senor Check Cashing
Houston, TX
06.2017 - 04.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Representative
PLS Check Cashers
Houston, TX
01.2016 - 04.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
Cashier
Lake House Cafe
Houston, TX
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated cash register to receive payment by cash, and credit card.
Education
High School Diploma -
Robert E Lee High School
Houston, TX07.2014
Skills
- Individual Returns Preparation
- Cash Register Operations
- Reliable and Responsible
- Team Leadership
- Fluent in Spanish/English
- Office Administration
- Client Tax Services
- Safe Balancing
- Customer service
Timeline
Front Desk Receptionist
Fresh Dental Care
03.2023 - Current
Cash Office/ Cashier/Stocker Associate
DDS Companies
02.2023 - Current
Tax Preparer
Almaguer multiservices
01.2022 - 04.2022
Customer Service Representative
Senor Check Cashing
06.2017 - 04.2018
Customer Service Representative
PLS Check Cashers
01.2016 - 04.2018
Cashier
Lake House Cafe
High School Diploma -
Robert E Lee High School