Yesenia Burgos
SPRINGFIELD,MA
Summary
Detail-oriented Money Center Associate with extensive knowledge of check cashing and commitment to professionalism. Adept at monitoring credit accounts and providing excellent customer service. Successful at maintaining a clean and stocked money center area.
Overview
10
10
years of professional experience
Work History
Money Center Associate
Walmart
Springfield, MA
05.2021 - 06.2022
- Loaded customer credit cards and signed up new customers for card programs.
- Updated and maintained long-term accounts.
- Answered department phone calls.
- Performed various money center services to customers.
- Trained new employees on proper cash routines, procedures and requirements.
- Sorted and counted coin and currency to make change for associates.
- Communicated guest and employee requests to management for issue resolution.
- Fielded phone calls to main business line to gather information and answer inquiries.
Front End Cashier
Ocean State Job Lots
Springfield, MA
09.2018 - 11.2021
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained organized and orderly front end and removed carts, baskets and debris.
Stocking Crew Member
Target
Holyoke, MA
04.2009 - 11.2014
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Education
High School Diploma -
Chicopee High School
Chicopee, MA06.2006
Skills
- Cooperative Attitude
- Office Supplies and Inventory
- Product Location
- Administrative Management
- Cash Register Operation
- Customer Relations
- Customer Transactions
- Inventory Stocking
- Cash Counting
- Price Identification
- Cash Distribution
Languages
Spanish
Native or Bilingual
Timeline
Money Center Associate
Walmart
05.2021 - 06.2022
Front End Cashier
Ocean State Job Lots
09.2018 - 11.2021
Stocking Crew Member
Target
04.2009 - 11.2014
High School Diploma -
Chicopee High School
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