Yesenia Chacon

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Promoted from Tech to Lead Tech within five months, demonstrating exceptional performance and leadership skills.

(8/24 Tech - 1/24 - Lead Tech 9/24 - Case Manager)

• Facilitated individual and group sessions to promote positive behavior change for clients.

• My responsibilities included conducting One on One counseling utilizing Motivational Interviewing skills
• Responsible for facilitating group counseling sessions of up to12 clients using the Matrix Model in the areas of relapse prevention, early recovery skills, seeking safety, CBT(cognitive behavioral therapy), health and wellness
• Conduct Intake services for new clients, create Problem Lists using the ASAM criteria and provide discharge services for clients completing treatment
• Utilized software MyEvolve to create initial problem lists,30 day,60 days and90 days updates to ensure clients were receiving the appropriate services as they moved forward in their recovery
• Responsible for working with the rest of the treatment team to create a warm, welcoming environment to help clients feel safe and heard during their time in treatment
• Provided services to adhere to the company’s mission statement and vision plan

• My responsibilities included working as part of the treatment team, coordinating program services and maintaining the well-being of the patients and the integrity of the program
• Daily duties include and not limited to: facilitating groups;12 step and recovery social model types such as CBT, relapse prevention, early recovery skills, anger management and coping skills, ensuring all patients needs are being met, helping fill out drop off forms, contacting DPSS for resources and linking with other resources to help the patients transition from inpatient to an independent living arrangement
• I also conduct one on one individual counseling sessions in which I utilize effective listening skills to ensure the patient feels safe and secure while in treatment
• Other duties include demonstrating knowledge of the ASAM Criteria to create treatment plans and aftercare/ discharge services

• Attend to the client’s essential needs while in detoxification & residential level of care, such as taking round the clock BP readings
• Ran group discussions and took notes, offering peer support, and individual counseling sessions
• I demonstrated familiarity with12-step and other substance use disorder recovery models
• I worked with clients in a non-lockdown setting with acute mental health and substance use disorder diagnoses
• BPS blood pressure readings, and one on one daily check-ins with clients

• Facilitated clients' daily activities in residential treatment
• I was responsible for conducting thorough property searches, enforcing the safety guidelines, rules and policies, and filling out daily/hourly logs of all clients