Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Flores Rivas

Elizabethport,NJ

Summary

Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.

Overview

3
3
years of professional experience

Work History

Medical Assistant

IHKD
Rahway, NJ
01.2025 - Current
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Assisted back office patient processes to reduce office wait times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Contacted medical facilities to schedule patients for admission.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Medical Assistant

Faith family Health Care
North Plainfield, NJ
01.2023 - 12.2024
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Assisted back office patient processes to reduce office wait times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Explained treatment procedures and physicians' instructions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Supported administrative staff by processing payments.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

Phlebotomist

Accurate Diagnostic Labs
Elizabeth, NJ
06.2022 - 10.2022
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Scheduled appointments and managed patient flow to minimize wait times.
  • Performed quality control tests on collected specimens.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Entered patient information and test orders into computer systems accurately.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.

Medical Assistant

Thalody MD
Elizabeth, NJ
01.2022 - 06.2022
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Assisted back office patient processes to reduce office wait times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Education

High School Diploma -

AIM Academic
Wayne, Nj

Medical Assistant , Phlebotomist certification

Branford Institute
Elizabeth, NJ

Skills

  • Electronic health records
  • Patient scheduling
  • Medication administration
  • Data entry
  • Customer service
  • Insurance verification
  • Patient registration
  • Problem solving
  • Team collaboration
  • Time management
  • Medical assistant (RMA)
  • Patient chart tracking
  • Appointment reminders
  • Multitasking
  • Preparation of Treatment Rooms
  • Vital signs and examinations
  • Laboratory maintenance
  • Medical terminology
  • Pediatric care
  • Specimen collection
  • Electrocardiography (EKG)
  • Medical procedures

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Medical Assistant

IHKD
01.2025 - Current

Medical Assistant

Faith family Health Care
01.2023 - 12.2024

Phlebotomist

Accurate Diagnostic Labs
06.2022 - 10.2022

Medical Assistant

Thalody MD
01.2022 - 06.2022

High School Diploma -

AIM Academic

Medical Assistant , Phlebotomist certification

Branford Institute

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Yesenia Flores Rivas