Yesenia Garza
Fresno,CA
Summary
Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
5
5
years of professional experience
Work History
Owner to Staffing Company
Hi Desert manufacturing
Madras, Oregon
11.2021 - 03.2024
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Reviewed legal documents related to business operations.
- Developed strategic plans to increase profitability and efficiency.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained relationships with existing clients by providing superior customer service.
- Prepared staff work schedules and assigned team members to specific duties.
- Oversaw budgeting and financial management.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Provided direction and guidance to employees.
- Hired and trained new department managers to increase team oversight and productivity.
- Structured HR consulting services to support clients during organizational developments and changes.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Office Manager
Project Vanity MD
Tustin, California
02.2019 - 09.2023
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Assigned work and monitored performance of project personnel.
- Organized company events including holiday parties, team building activities .
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provided training to new hires on office policies and procedures.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained filing system for records, correspondence and other documents.
- Ensured compliance with applicable laws regarding employment practices.
- Managed office inventory and placed new supply orders.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Coded and entered daily invoices with in-house accounting software.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Delegated work to staff, setting priorities and goals.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Supervised staff members, organized schedules and delegated tasks.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed, scheduled and coordinated office functions and activities for employees.
- Assisted in developing budgets for departmental expenses.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Managed office budget to handle inventory, postage and vendor services.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
- Operated a variety of machinery and tools safely and efficiently.
Education
Associate of Science - Pharmacy
SJVC
Visalia, CA08-2010
Skills
- Marketing tactics
- Social media control
- Business development
- Customer relations
- Human resource management
Timeline
Owner to Staffing Company
Hi Desert manufacturing
11.2021 - 03.2024
Office Manager
Project Vanity MD
02.2019 - 09.2023
Associate of Science - Pharmacy
SJVC