Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yesenia Gonzalez

Houston,TX

Summary

Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Hardworking Shipping Associate accustomed to lifting 50+ pounds repetitively. Possesses basic math skills and punctual nature. Works well in team environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Shipping and Receiving Clerk

Seal Fast Inc
09.2019 - Current
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Reviewed order data to verify transactions and shipping dates.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Updated database with changes in carrier status.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

OP PICKER

THE HOME DEPOT
01.2018 - 08.2019
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Removed items from shelves or storage bins and scanned tags.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Quickly and properly wrapped and boxed and items, maintaining uniformity to meet fulfillment targets.
  • Operated the reach truck and did put aways and moved pallet from one location to another .
  • Unloaded trucks with the forklift.

Driver

Greenzone
10.2017 - 12.2017
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Delivered employees and materials to job sites daily.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Sales Manager

Acceptance Now
09.2016 - 07.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Managed accounts to retain existing relationships and grow share of business.

Education

GED -

WHEATLY HIGH
HOUSTON
2006

Skills

  • Invoice and Manifest Review
  • Equipment Maintenance
  • Preparing Containers
  • Storage Coordination
  • Self-Motivated and Independent
  • Inventory Monitoring and Management
  • Warehousing Operations
  • Handheld Scanners
  • Shipment Routing
  • Shipping and Receiving
  • Effective Communication
  • Attention to Detail

Timeline

Shipping and Receiving Clerk

Seal Fast Inc
09.2019 - Current

OP PICKER

THE HOME DEPOT
01.2018 - 08.2019

Driver

Greenzone
10.2017 - 12.2017

Sales Manager

Acceptance Now
09.2016 - 07.2017

GED -

WHEATLY HIGH
Yesenia Gonzalez