Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yesenia Marquez

Spring,TX

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
12.2024 - Current
  • Creating the Starbucks Coffeehouse Experience for customers and partners by using necessary resources including the Shift Supervisor Approach as well as the ACT Decision Making Model.
  • Supervise daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Coaching partners on operational procedures and best practices.
  • Collaborating with management on strategic initiatives to enhance operational efficiency.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.

Registered Behavior Technician

Brightpath Behavior
04.2024 - 11.2024
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Provided crisis intervention as needed, ensuring client safety and continuity of care during critical incidents.
  • Ensured compliance with ethical standards and confidentiality requirements, safeguarding client trust and security.
  • Fostered positive learning environment, applying ABA principles to reduce challenging behaviors effectively.

Registered Behavior Technician

Cole Healthcare Services
02.2023 - 03.2024
  • Implemented individualized behavior intervention plans for clients, promoting skill acquisition and independence.
  • Assisted in data collection and analysis to track client progress and inform treatment adjustments.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Worked as part of collaborative team to address changing needs of children and families.

Barista

Starbucks
11.2018 - 02.2023
  • Prepared and served high-quality coffee beverages following standard recipes.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained cleanliness and organization of work areas to ensure efficient operation.
  • Contributed to a positive team environment through effective communication and collaboration with partners.

Education

Bachelor of Science - Family & Human Development

Arizona State University
Tempe, AZ
01-2002

Skills

  • Team collaboration and leadership
  • Workplace safety
  • Cash handling accuracy
  • Inventory Management
  • Conflict resolution techniques
  • Multitasking Abilities
  • Organizational skills
  • Food safety compliance

Certification

  • Certified Food Safety Manager - National Registry of Food Safety Professionals (March 2025-March 2030)

Languages

English
Spanish

Timeline

Shift Supervisor

Starbucks
12.2024 - Current

Registered Behavior Technician

Brightpath Behavior
04.2024 - 11.2024

Registered Behavior Technician

Cole Healthcare Services
02.2023 - 03.2024

Barista

Starbucks
11.2018 - 02.2023

Bachelor of Science - Family & Human Development

Arizona State University

Similar Profiles

CREATE PROFILE