Yesenia Mendoza
Pasadena,TX
Summary
Experienced in staff supervision and operational standards, with a focus on employee training and team building. Committed to enhancing store performance through effective scheduling and relationship management. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Assistant Manager
PLS Check Cashers
Pasadena, Texas
05.2021 - Current
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed employee schedules to optimize staffing and maintain operational efficiency.
- Supervised daily operations including scheduling shifts, assigning duties.
References
District Manager: Cindy Noriega alba (346)701-9634
Store Manager: Thabata Castilleja (936)286-0396
Cashier
Biglots
PASADENA, TX
11.2019 - 05.2021
- Collaborated with team members to ensure efficient store operations.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register and processed transactions accurately.
- Followed company security procedures for handling large sums of money.
Education
High School Diploma -
La Porte High School
La Porte05-2018
Skills
- Scheduling management
- Operational standards
- Staff supervision
- Performance assessment
- Large cash handling and cash ordering
- Extraordinary customer service
- Marketing
- Sales growth
- Bilingual-Spanish/English both at professional level
Timeline
Assistant Manager
PLS Check Cashers
05.2021 - Current
Cashier
Biglots
11.2019 - 05.2021
High School Diploma -
La Porte High School