Yesenia Pimentel
Springfield,OR
Summary
Skilled in money handling and staff management, I excel in fostering team motivation and customer rapport. Demonstrated ability to improve service quality, and elevating customer experience. Agile and adaptable staff leader with stellar work, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Track record of fostering collaborative and adaptable workplace.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Mayra Medina
01.2020 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Successfully managed special events catering, coordinating with clients to develop custom menus tailored to specific needs.
Line Preparation Cook
KFC
09.2019 - 10.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
RV Detailer
Winnebego
08.2018 - 10.2018
- Improved the overall appearance of RVs through meticulous attention to detail in cleaning tasks.
- Enhanced customer satisfaction by thoroughly cleaning and detailing RV interiors and exteriors.
- Collaborated effectively with fellow team members to complete large-scale or complex detailing projects on time.
- Promoted a safe work environment by following established safety protocols during all detailing tasks.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment to remove dirt and debris.
- Wiped down and polished interior surfaces.
- Executed thorough inspections after detailing work to ensure all customer requests were met or exceeded.
Caregiver
Farmington Square
11.2017 - 04.2018
- Assisted with dressing guidance, grooming, and managed laundry.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Education
GED -
Early College And Career Options
Eugene, OR06.2017
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Bilingual
- Staff Management
- Compliance understanding
- Task Delegation
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Mayra Medina
01.2020 - Current
Line Preparation Cook
KFC
09.2019 - 10.2019
RV Detailer
Winnebego
08.2018 - 10.2018
Caregiver
Farmington Square
11.2017 - 04.2018
GED -
Early College And Career Options
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