Yesenia Ramirez
Indianapolis,IN
Summary
Driven Supervisor with a proven track record at Kleenit, adept in operations management and staff development. Excelled in enhancing team efficiency, resolving customer issues, and boosting productivity through strategic planning and employee motivation. Skilled in inventory oversight and maintaining high confidentiality, demonstrating a goal-oriented approach with significant improvements in workflow and team performance.
Overview
28
28
years of professional experience
Work History
Supervisor
Kleenit
Indianapolis
01.2015 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
HR Assistant
SSI
Indianapolis, IN
07.1996 - 08.2015
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Education
GED -
Francis Scott Key High School
Union Bridge, MD05.1993
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Strategic Planning
- Staff Development
- Inventory Control
- Operations Management
- Staff Discipline
- Project Management
- Schedule development
- Policy Enforcement
- Inventory Oversight
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Kleenit
01.2015 - Current
HR Assistant
SSI
07.1996 - 08.2015
GED -
Francis Scott Key High School