Yesenia Reyes
Janesville,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Business Development Representative
Kunes Auto Group
03.2024 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Used SalesForce to handle current portfolio and prospective leads.
- Reviewed client concerns and recommended appropriate changes to supervisors.
Teller
Blackhawk Bank/First Mid Bank
03.2023 - 03.2024
- Processed daily client transactions, including deposits, withdrawals, money transfers loan payments, and selling cashier’s checks
- Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance
- Assisted clients with various questions and concerns related to their accounts and bank products
- Reconciled cash drawer and Teller Cash Recyclers (TCRs), managing $85K+ per day alongside daily closeout processes
- Assisted the Fraud Team as needed.
Sales Manager
Get-It-Now
08.2022 - 03.2023
- Representatives contact potential customers via telephone and promote their company’s products and services
- Attracting prospects, identifying their needs, recommending products, answering customer questions, and placing orders
- Telephone etiquette, selling abilities, strong communication and listening skills, persuasion, and teamwork.
Brightstar care
08.2020 - 08.2022
- Provided emergency staffing and traveled to different facilities and group homes around south central Wisconsin
- Assisted disabled clients to facilitate independence and well-being
- Reported client concerns and communicated effectively with home office
- Reported to home office as needed.
Plasma Center Technician
05.2019 - 08.2020
- Perform venipunctures
- Disconnect donors from aurora machine
- Labeling collected specimens
- Routinely collaborated with managers to correct problems and improve services
- Provide donor education when needed
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures
- Reported incidents to management.
Retail Sales Consultant
Sprint
01.2019 - 04.2019
- Representatives contact potential customers via telephone and promote their company’s products and services
- Attracting prospects, identifying their needs, recommending products, answering customer questions, and placing orders
- Telephone etiquette, selling abilities, strong communication and listening skills, persuasion, and teamwork.
Cashier
Walmart Supercenter
01.2017 - 08.2018
- Assisted on sales floor as needed to maintain service standards
- Kept work areas clean, neat, and organized for maximum productivity
- Trained new cashiers on procedures, customer service, and sales techniques
- Reported security and service incidents to management
- Processed customer returns.
Caregiver
Azura Memory Care
07.2016 - 01.2017
- Monitored progress and documented any status changes accordingly
- Assisted disabled clients in any way necessary to facilitate independence and well-being
- Supervised daily activities and provided assistance when needed
- Worked to improve and enhance patient lives through effective and compassionate care.
Crew member
McDonald's
06.2015 - 06.2016
- Adhered to company safety standards, including food quality and sanitation procedures
- Ensured the cleanliness of the restaurant and that counters and tables were properly sanitized
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration, and sanitation.
Education
High School Diploma -
Memorial High School
01.2016
Skills
- Detail-oriented
- Excellent communication skills
- POINT OF SALE
- POS
- Team player
- Customer Service(over 2 years)
- Team Member
- Adaptability
- Strong work ethic
- Basic office knowledge /Basic administrative knowledge
- Computer proficiency
- POS software expert
- Multi-tasking ability
- Outstanding interpersonal skills
- Bilingual in Spanish
- Motivated team player
- CRM Management
- Relationship Building
- Product Knowledge
- Business Relationship Management
Timeline
Business Development Representative
Kunes Auto Group
03.2024 - Current
Teller
Blackhawk Bank/First Mid Bank
03.2023 - 03.2024
Sales Manager
Get-It-Now
08.2022 - 03.2023
Brightstar care
08.2020 - 08.2022
Plasma Center Technician
05.2019 - 08.2020
Retail Sales Consultant
Sprint
01.2019 - 04.2019
Cashier
Walmart Supercenter
01.2017 - 08.2018
Caregiver
Azura Memory Care
07.2016 - 01.2017
Crew member
McDonald's
06.2015 - 06.2016
High School Diploma -
Memorial High School
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