Yesenia Rodriguez
Mcallen,TX
Summary
To obtain a Program Manager position where I can leverage my 16+ years of experience, education, and program management skills. Well-qualified HR Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources Specialist (ER) Reasonable Accommodation (RA)
Veterans Health Administration (VHA)
02.2023 - Current
- Serves as the RA subject matter expert to advise employees, applicants for employment, supervisors, and members of management regarding laws, regulations and procedures at Veterans Integrated Services Network. -Performed all RA duties in a virtual setting with no issues or processing delays since February 2023
- Provides employees or applicants for employment with RA packages and advises them on the appropriate procedures for completing the package
- Coordinates with other areas of Human Resources, including Retirement and Workers Compensation to ensure that the employee is advised of their rights under benefit programs which may be appropriate to them
- Created a RA Tracker tool system to identify ways to improve or enhance current services
- This tool ensured that cases are quickly managed, maintained, tracked to include providing reports for all requests for accommodation within VISN 16
- Develops and delivers briefings, status/staff reports, and correspondence to management to foster understanding of RA procedures.
Commanding General (CG) EEO/RA Specialist
MCRD San Diego, CA
04.2018 - 02.2023
- Served as Reasonable Accommodation (RA) Program Manager, Alternative Dispute Resolution (ADR) Coordinator, and Equal Employment Opportunity (EEO) Program Specialist at Marine Corps Recruit Depot (MCRD) San Diego, California. -Provided immediate support to employees seeking EEO counseling, Alternative Dispute Resolution (ADR), or seeking assistance in filing discrimination complaints on the basis of race, color, age, sex, religion, national origin, disability, or genetic. -Conducted interviews, research, analysis, and prepared documentation related to EEO complaint processes. -Participated as member of the RA Advisory Team tasked with reviewing, processing, and responding to employee RA requests. -Collaborated with the Office of General Counsel, Regional EEO Office, and the Department of the Navy (DON) in processing formal complaints. -Prepared general EEO correspondence, investigative summaries, and maintained tracking of all informal and formal complaints on a DON I-Complaints System. -Maintained 100% compliance in processing reasonable accommodations and complaints within established timelines and standards. -Assisted the Human Resources Office (HRO) in developing a Diversity and Inclusion Strategic Plan. -Conducted monthly training and developed program content for workshops and required trainings for employee adherence to program policies, roles, and responsibilities. -Promoted awareness about prevention of sexual harassment and sexual assault via newsletters, intranet, e-mail, and bulletins. -Planned and coordinated annual special emphasis events for Women’s History, Hispanic Americans, Individuals with disability and Asian Pacific Americans. -Assisted external military installations located at Camp Pendleton, CA; Barstow, CA; 29 Palms, CA; and Yuma, AZ in processing reasonable accommodations and complaints due to short staffing at those sites. -Performed all RA, ADR, and EEO duties in a virtual setting with no issues or processing delays since March 2018.
Commanding General (CG) Family Readiness Officer
MCRD San Diego, CA
09.2015 - 04.2018
- Serve as a Special Staff Officer for a General Level Commander. Provide command Family Readiness outreach, support, and assistance to military personnel and their families. Conduct command inspections to ensure commands conform to applicable regulations and remain ready to successfully receive mission capable results during the Headquarters, U.S
- Marine Corps, Inspector General’s Inspection. Maintain liaison with, and mentored, 26 Family Readiness Officers. Provide official command communication and referral services to subordinate commands to identify proper resource needs during crisis situations. Supervise Unit, Personal, and Family Readiness program volunteers and coordinate appropriate volunteer recognition. Created internal and external community partnerships that resulted in over $20,000 for support of military personnel and their families.
Recruit Training Regiment (RTR) Family Readiness Officer
MCRD San Diego, CA
03.2010 - 09.2015
- Served as a Special Staff Officer at both 2d Recruit Training Battalion and the Recruit Training Regiment. Improved command communication and information delivery by developing a command newsletter and resource guide in 2010. Implemented an E-Marine website in 2012. Shared 2d Recruit Training Battalion best practices with Training and Education Command (TECOM), Headquarters, U.S
- Marine Corps, that was incorporated into a Marine Corps wide training manual in 2013. Selected as a volunteer program subject matter expert in 2012 to assist Headquarters, U.S
- Marine Corps, in updating the volunteer program policy. Mentored Recruit Training Battalion and Headquarters and Service Battalion Family Readiness Officers on program management, utilizing E-Marine, and Marine Online communication tools. Led events, such as the Recruit Training Regiment “Baby Expo” in 2012 and “Jayne Wayne Day” in 2013, which included preparing a Letter of Instruction (LOI), pre-planning meetings, marketing, and coordination with command staff, MCCS personnel, Public Affairs staff, and volunteers.
Family Readiness Trainer/Depot Volunteer Coordinator
MCRD San Diego, CA
02.2008 - 03.2010
- Served as the primary Family Readiness trainer for 8 major commands located at MCRD San Diego, CA; Camp Pendleton, CA; and 3 recruiting districts from the Western Recruiting Region. Trained the Commanding General, Commanding Officers and their spouses, Executive Officers, Sergeants Major, and Command Chaplains in the Family Readiness Program. Planned and supervised events, including the Family Day on the Bay, Military Spouse Appreciation Day, Volunteer Recognition Ceremony, and Family Readiness Conferences. Recruited and supervised over 300 volunteers, which included use of outreach methods, interviewing prospective volunteers, tracking volunteer hours, assigning volunteers to departmental needs, and managing their schedules. Conducted briefings at the CG’s Welcome Aboard, Drill Instructor School, Battalion New Drill Instructor Dinners, and Family Readiness Support Council.
Education
Master of Business Administration -
University of Phoenix
Tempe, AZ09.2015
Bachelor of Science in Communication -
University of Phoenix
Tempe, AZ09.2013
Skills
- Customer Relations
- HR policies and procedures
- Training and mentoring
- Training development
- Employee Relations
- Project Management
- Event Planning
- Strategic Planning
- Americans with Disabilities Act (ADA)
- Diversity and Inclusion
Volunteer Experience
- Team Manager and Assistant Coach, MCRD San Diego Youth Soccer Program, 2008, 2010
- Family Readiness Advisor, 12th Marine Corps District, 2009
- USMC Key Volunteer, 1999, 2010
- Life Style, Insights, Network, Knowledge, and Skills (LINKS) Mentor, 1999, 2010
- Volunteer, Department of Veterans Health Affairs Medical Center, 2020, Present
Certification
- Certified Disability Program Manager, DEOMI - 2018
- EEO Counselor, EEOC-2018
- Special Emphasis Program Manager-MCRD San Diego, California-2018
- Negotiation Techniques-2021
- Alternative Dispute Resolution Conciliator-2022
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Specialist (ER) Reasonable Accommodation (RA)
Veterans Health Administration (VHA)
02.2023 - Current
Commanding General (CG) EEO/RA Specialist
MCRD San Diego, CA
04.2018 - 02.2023
Commanding General (CG) Family Readiness Officer
MCRD San Diego, CA
09.2015 - 04.2018
Recruit Training Regiment (RTR) Family Readiness Officer
MCRD San Diego, CA
03.2010 - 09.2015
Family Readiness Trainer/Depot Volunteer Coordinator
MCRD San Diego, CA
02.2008 - 03.2010
Master of Business Administration -
University of Phoenix
Bachelor of Science in Communication -
University of Phoenix
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