Yesenia Rodriguez
Medford,OR
Summary
Professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
8
8
years of professional experience
Work History
Supervisor
Starbucks
Medford, OR
05.2025 - Current
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored new team members on product knowledge and customer service techniques.
- Managed inventory levels, ensuring timely restocking of products to meet customer demands.
- Implemented store promotions and visual merchandising strategies to enhance customer engagement.
Shift Leader
Panda Express
Medford, OR
10.2021 - 08.2025
- Supervised team operations to ensure efficient workflow during peak hours.
- Trained new staff on company policies and food safety procedures.
- Coordinated shift schedules to optimize staffing and enhance service delivery.
- Resolved customer complaints promptly, improving overall satisfaction rates.
- Monitored food preparation and presentation standards for consistency and quality.
Assistant Activities Director/Wait Staff Member
Fountain Plaza
Medford, OR
04.2018 - 09.2021
- Developed and implemented engaging activity programs tailored to resident interests and needs.
- Collaborated with interdisciplinary teams to enhance resident participation and satisfaction in activities.
- Coordinated events, positive resident experiences.
- Managed scheduling of activities, optimizing resource allocation for maximum engagement.
- Assisted residents with mobility problems to and from rooms.
Education
High School Diploma -
South Medford High School
Medford, ORSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Strategic planning
- Staff development
- Team building
- Bilingual
- Cash Handling
Timeline
Supervisor
Starbucks
05.2025 - Current
Shift Leader
Panda Express
10.2021 - 08.2025
Assistant Activities Director/Wait Staff Member
Fountain Plaza
04.2018 - 09.2021
High School Diploma -
South Medford High School