Yesenia Santiago-Ruiz
Santa Cruz,CA
Summary
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
1
1
year of professional experience
Work History
Office Assistant
Helen Bernstein High School
Los Angeles
08.2022 - 12.2022
- Effectively addressed inquiries over the phone by offering help and information to parents, students, and various stakeholders.
- Assisted with the distribution of documents to multiple educators
- Handled package management effectively
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered and directed phone calls to appropriate staff members.
Leadership Student
Helen Bernstein High School
Los Angeles
08.2022 - 12.2022
- Served as a mentor for new members of the organization, providing support and advice.
- Collaborated with other departments to promote greater understanding between students and faculty.
- Promoted awareness of upcoming events.
- Identified and communicated the role of leadership to peers, faculty and staff.
- Managed planning of student events while assisting with fundraising
Organizer Volunteer
Helen Bernstein High School
Los Angeles
11.2022 - 11.2022
- Instrumental in the initial setup of the company
- Aided parents with directions and distributed informational brochures
- Engaged in open communication with parents, offering guidance and solutions
Student Volunteer
Los Angeles High School Of The Arts
Los Angeles
05.2022 - 05.2022
- Managed ticket collection and provided guidance within the theatre.
- Managed financial resources and provided support
- Ensured customer satisfaction by engaging in proactive conversations
- Contributed to the organization of backpacks and their return
- Followed school schedules and policies to promote safety and learning.
- Developed strong oral and written communication skills in working with people of different ages.
- Followed instructions from management to complete tasks according to exact specifications.
- Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
Education
High School Diploma -
Los Angeles High School Of The Arts
Los Angeles, CA06-2023
Skills
- Project Planning
- Scheduling
- Inventory Management
- Spreadsheet Management
- Call handling
- Event preparation
- Customer Service
- Strong Communication skills
- Active Listening Skills
- Computer Skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Love trying new things such as coffee shops!
- Spend time watching new shows or movies
Timeline
Organizer Volunteer
Helen Bernstein High School
11.2022 - 11.2022
Office Assistant
Helen Bernstein High School
08.2022 - 12.2022
Leadership Student
Helen Bernstein High School
08.2022 - 12.2022
Student Volunteer
Los Angeles High School Of The Arts
05.2022 - 05.2022
High School Diploma -
Los Angeles High School Of The Arts
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