Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YESENIS PINTO DELUQUEZ

YESENIS PINTO DELUQUEZ

Elizabeth,NJ

Summary

Dedicated, providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Committed to leveraging strong communication skills and adaptability to navigate complex procurement processes and drive organizational success.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Creative Logistics Services
01.2022 - 01.2024
  • Responded and followed up on customer inquiries via phone, email and chat.
  • Maintained customer records in company database.
  • Resolved customer complaints promptly and efficiently.
  • Processed orders, forms and applications accurately.
  • Demonstrated strong problem solving skills in addressing customer issues.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Administrative Manager

Cinco sas Colombia
06.2016 - 11.2021
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Maintained records of all purchases, pricing, inventories and other important data.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Managed purchase requisitions and approvals for all department equipment and supplies.
  • Organized and maintained documents, files and records.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
  • Determined staffing requirements, interviewing, hiring and training new employees.

Education

Master - Finance

Universidad De Cartagena
Cartagena - Colombia
10-2018

International Business Management -

Universidad Pontifia Bolivariana
Medellin - Colombia
02-2015

Skills

  • Microsoft Office
  • Paperwork Processing
  • Multi-Task Management
  • Order Processing
  • Logistics Planning
  • Budget Planning
  • Product tracking
  • Attention to Detail

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Customer Service Representative

Creative Logistics Services
01.2022 - 01.2024

Administrative Manager

Cinco sas Colombia
06.2016 - 11.2021

Master - Finance

Universidad De Cartagena

International Business Management -

Universidad Pontifia Bolivariana

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YESENIS PINTO DELUQUEZ