Yesica Guevara
Houston
Summary
Skills with proven success in past jobs and Starbucks operations enhancing efficiency, and ensuring quality service. Excelled in inventory control and customer engagement, demonstrating adaptability and team management skills. Achieved improvements in performance and customer satisfaction through effective problem-solving and staff training and continuously implementing strategies to reach targets.
Overview
4
4
years of professional experience
Work History
Shift Leader
Starbucks
Houston
12.2024 - Current
- Trained new staff on company policies and operational procedures effectively.
- Managed inventory levels, ensuring stock availability for customer demands.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Upheld company standards and compliance requirements for operations.
Restaurant Manager
Raising Canes
Houston
10.2021 - 12.2024
- Managed daily operations to ensure high efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Managed daily restaurant operations and ensured compliance with company standards.
Dental Assistant
Medical Center Dental
Houston
07.2024 - 12.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prepare for incoming patients and maintain health and safety practices.
- Performed X-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentist evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Esthetics -
Institute of Cosmetology Esthetics And Massage
Houston, TX07-2025
Certificate -
Houston Dental Assistant School
Katy, TX12.2023
High School Diploma -
YES Prep Brays Oaks
Houston, TX06.2023
Skills
- Team Management
- Customer Engagement
- Adaptable
- Customer service
- Positive attitude
- Lash lifts & Brow Lamination
- Facial treatments
- Chemical peel
- Hydra facials
- Dermaplaning
Languages
- Spanish
- English
Timeline
Shift Leader
Starbucks
12.2024 - Current
Dental Assistant
Medical Center Dental
07.2024 - 12.2024
Restaurant Manager
Raising Canes
10.2021 - 12.2024
Esthetics -
Institute of Cosmetology Esthetics And Massage
Certificate -
Houston Dental Assistant School
High School Diploma -
YES Prep Brays Oaks