Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesica Hinojosa

San Antonio,TX

Summary

Versatile and compassionate Medical Assistant with a track record of providing exceptional patient care at Dr. Robert Hilliard's office. Demonstrates expertise in medical terminology and HIPAA compliance, alongside a strong aptitude for customer service. Proven ability to enhance patient satisfaction and streamline care coordination, contributing significantly to a positive healthcare environment.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Dr. Robert Hilliard
San Antonio, TX
11.2011 - 02.2012
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Cashier, Cook

Jack in the Box
09.2007 - 10.2011
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier, Party Host, Gameroom Attendant

Peter Piper Pizza Inc
10.2006 - 09.2007
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Provided exceptional customer service by promptly addressing guest needs and requests.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Greeted customers and offered them assistance.

Education

Nursing - Medical Assistant

Everest Institute
San Antonio, TX
11.2011

Skills

  • Customer service
  • Dependability
  • Medical terminology knowledge
  • Reliable team player
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Professionalism and ethics
  • Insurance verification
  • Appointment setting
  • Equipment sterilization
  • Fluent in languages
  • OB/GYN procedures

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Dr. Robert Hilliard
11.2011 - 02.2012

Cashier, Cook

Jack in the Box
09.2007 - 10.2011

Cashier, Party Host, Gameroom Attendant

Peter Piper Pizza Inc
10.2006 - 09.2007

Nursing - Medical Assistant

Everest Institute
Yesica Hinojosa