Dedicated professional with extensive experience in problem-solving and time management. Proven ability to enhance service delivery and operational efficiency. Committed to leveraging skills to contribute effectively to organizational goals.
Overview
3
3
years of professional experience
Work History
WELLNESS ANS NAVIGATION LEAD
Latinos Salud
MIAMI, FL
07.2024 - Current
Supervise daily office operations, serving as the primary point of contact to ensure smooth and efficient workflows.
Prepare weekly, monthly, and annual service reports for coordination meetings and performance tracking.
Monitor and update individual and team performance metrics based on services provided.
Manage follow-up with clients enrolled in the ACA program, ensuring timely submission of required documents and accurate data entry.
Track uninsured clients by counselor and guide eligible individuals through the ACA enrollment process.
Support health insurance coverage verification and manage related systems.
Coordinate procurement and inventory of laboratory supplies to ensure uninterrupted operations.
WELLNESS NAVIGATOR
.
., .
07.2023 - 07.2024
Conducted regular audits of PrEP client folders to ensure data accuracy, consistency, and confidentiality across both electronic and physical records.
Printed and sorted lab test results by client for timely distribution to assigned counselors.
Assisted in organizing and maintaining documentation for HIV-positive patient folders to support efficient case management and compliance.
TEST COUNSELOR & PrEP SPECIALIST
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., .
12.2022 - 07.2023
Conducted over 30 monthly HIV tests, reporting results promptly to ensure timely care.
Performed comprehensive STD screenings for at least 10 clients monthly.
Recruited and enrolled minimum of 4 new clients each month into DiversiSAFE intervention; administered pre- and post-tests with risk reduction counseling.
Linked all HIV-positive or high-risk clients to necessary medical care and support services.
Enrolled at least 6 new clients per month into PrEP program, ensuring accurate documentation and follow-up for adherence.
Screened 100% of HIV-negative clients for PrEP eligibility, maintaining up-to-date client folders.
Executed ongoing online outreach targeting eligible MSM, submitting at least 25 outreach screenshots monthly while tracking engagement outcomes.
Participated in one late-night outreach event monthly focused on condom distribution and mobile HIV testing.
Skills
Team management and leadership
Problem solving and planning
Research and reporting
Computer proficiency
Customer service
Inventory management
LICENSE
Registered Medical Assistant - RMA
Basic Life Support (CPR and AED)
CERTIFICATIONS
HIV/AIDS 500/501 Counseling, Testing and Linkage Course.
Infectious Disease and Human Anatomy.
INSTI HIV-1 / HIV-2 Antibody Test.
Rapid Sure Check HIV Testing.
Rapid OraQuick HIV and OraQuick HCV Testing.
Communication Skills.
HIPAA Privacy and Security Including Omnibus Rule.
Registered Nurse, Emergency Department at Baptist Health Hospital South FloridaRegistered Nurse, Emergency Department at Baptist Health Hospital South Florida