Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Yesneidy Silva

Georgetown,TX

Summary

Proven Associate at Amazon, adept in customer service and inventory management, significantly enhanced customer satisfaction through innovative strategies and strong stakeholder relationships. Skilled in computer applications and known for exceptional time management, consistently delivers results beyond expectations, ensuring efficiency and high levels of customer engagement.

Overview

1
1
Certification

Work History

Associate

Amazon
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

High School Diploma -

Iutirla
Venezuela
01-2005

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Workplace Safety
  • Flexible Schedule
  • Oral communication
  • Order Fulfillment
  • Adaptable and Flexible
  • Customer Assistance
  • Basic Mathematics

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • Food Handler's Card – Various State-Specific Health Departments.
  • CPR/AED Certification
  • [State] Driver's License

Languages

Spanish
Native or Bilingual

Timeline

Associate

Amazon

High School Diploma -

Iutirla

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Yesneidy Silva