Yessenia Cardoso
Falls Church,VA
Summary
Dedicated customer service professional with experience at Mom’s Organic Market, excelling in cash handling and customer satisfaction. Known for reliability and a positive attitude, I effectively managed customer transactions and resolved issues, enhancing the shopping experience and fostering loyalty. Committed to teamwork and maintaining a clean, welcoming environment.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Mom’s Organic Market
02.2024 - Current
Customer service
Stocker
Cashier
Education
Office Studies
Falls Church High
Falls Church, VA06.2009
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Guest services
- Refund handling
- Phone etiquette
- Cleaning and sanitizing
- Team collaboration
- Active listening
- Cooperative attitude
- Creative thinking
- Order taking
- Team leadership
- Product restocking
- Employee training
- Customer transactions
- Refunds and exchanges
- ID verification
- Credits and refunds
- Return and exchange processing
- Currency counting
- Call response and transfer
- Social perception
- Customer relations
- Customer assistance
- Reliable and responsible
- Honest and dependable
- Positive and professional
- Basic math
- Data entry proficiency
- Merchandise restocking
- Customer focus
Timeline
Customer Service Cashier
Mom’s Organic Market
02.2024 - Current
Office Studies
Falls Church High
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