Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yessenia Lopez

Sunland,CA

Summary

Achieved exceptional sales results at Metro by T-Mobile by surpassing daily call quotas and exceeding monthly sales targets through effective organization and persuasive communication. Demonstrated adaptability and professional customer engagement, significantly enhancing customer satisfaction and boosting revenue.

Overview

2
2
years of professional experience

Work History

Phone Sales Associate

Metro by T-Mobile
05.2022 - 12.2023
  • Consistently met or surpassed daily call quotas by prioritizing tasks effectively throughout the workday.
  • Boosted sales revenue by utilizing effective communication skills to present products to potential customers.
  • Enhanced product knowledge by participating in routine training sessions, enabling better understanding of features and benefits when presenting to customers.
  • Exceeded monthly sales targets through persistent outreach and persuasive sales techniques.
  • Increased customer satisfaction by addressing and resolving phone inquiries promptly and professionally.

Education

Diploma -

Verdugo Hills Senior High School
Tujunga, CA
06.2017

Skills

  • Organization
  • Objection handling
  • Computer Skills
  • Goal-Oriented
  • Customer Service
  • Attention to Detail
  • Adaptability and Dependability
  • Professional Communication
  • Customer Engagement
  • Complaint resolution

Languages

English , Spanish
Professional Working

Timeline

Phone Sales Associate

Metro by T-Mobile
05.2022 - 12.2023

Diploma -

Verdugo Hills Senior High School

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Yessenia Lopez