Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Yessica Alfaro

Lantana,FL.

Summary

Dedicated and customer-oriented transportation professional with a strong track record of safety and an impeccable driving history. Expertise in logging daily activities, coordinating customer documentation, and efficiently collecting payments to ensure compliance with recordkeeping requirements. Proven ability to skillfully plan and execute efficient daily routes that align with customer needs while maximizing delivery schedules. Committed to delivering exceptional service and maintaining high standards in all aspects of transportation operations.

Overview

8
8
years of professional experience

Work History

Food Delivery

Uber Eats
11.2024 - Current
  • Communicated with servers and chef to expedite food delivery.
  • Checked delivery tickets for special instructions.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Tracked and maintained orders to guarantee prompt and successful delivery of merchandise to customers.

Supervisor/ Housekeeper/ Waitress/ assistant cook

Roseaire Conference Center
11.2017 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Food runner/ POS/ Barista

Pura Vida Miami
11.2022 - 05.2023
  • Greeted customers and provided outstanding customer service.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Entered customer orders in POS register system and created invoices to collect accurate payment.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.

Front Desk Receptionist

The Colony Hotel & Cabana Club
05.2022 - 08.2022
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed all tasks in compliance with company policies and procedures.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

Bachelor Degree - Criminal Justice

Florida Atlantic University
Boca Raton, FL
08.2025

Associate's Degree -

Palm Beach State College
Lake Worth, FL
05.2022

High School Diploma -

Lake Worth Community High School
Lake Worth, FL
05.2019

Skills

  • Fluent in Spanish
  • On-time delivery
  • Kitchen and food safety
  • Food storage management
  • Leadership
  • Organization
  • Team building
  • First Aid/CPR
  • Dependable and responsible
  • Critical thinking
  • Problem resolution
  • Analytical thinking

Awards

Clerk and Comptroller Palm Beach County, Summer Justice Literacy Intern Program (June 2018)

Timeline

Food Delivery

Uber Eats
11.2024 - Current

Food runner/ POS/ Barista

Pura Vida Miami
11.2022 - 05.2023

Front Desk Receptionist

The Colony Hotel & Cabana Club
05.2022 - 08.2022

Supervisor/ Housekeeper/ Waitress/ assistant cook

Roseaire Conference Center
11.2017 - Current

Bachelor Degree - Criminal Justice

Florida Atlantic University

Associate's Degree -

Palm Beach State College

High School Diploma -

Lake Worth Community High School

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