Yessica Reyes
Fort Worth
Summary
Compassionate and dedicated social services professional with a Bachelor of Social Work and
experience providing case management, student support, family engagement, crisis intervention,
and resource coordination in school-based settings. Skilled in building trusting relationships with
youth and families, facilitating small groups, monitoring attendance and behavior interventions,
maintaining accurate documentation, and collaborating with multidisciplinary teams. Bilingual in
English and Spanish with a strong commitment to empowering students and strengthening family
outcomes.
Overview
6
6
years of professional experience
Work History
Program Manager
Communities in Schools of Tarrant County
Fort Worth, TX
04.2025 - Current
- Developed and implemented program strategies to enhance student engagement and academic success.
- Coordinated cross-functional teams to deliver comprehensive support services for at-risk students.
- Assessed program effectiveness through data analysis, refining approaches based on outcomes.
- Facilitated training sessions for staff to improve service delivery and promote best practices.
Problem Solver
Wal-Mart Distribution Center
Fort Worth, TX
04.2020 - 02.2023
- Analyzed and understood situation to develop action plan.
- Supported and developed processes and systems to facilitate quick responses to customers.
- Used logic and imagination to analyze situations and develop intelligent solutions.
- Networked to gather outside expertise to solve issues.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Looked outside known experience to find solutions and produce results.
- Researched and extracted data to complete tasks.
- Defined problems to make decisions and move forward to support quick resolutions.
Education
Bachelor - Social Work
Texas Woman’s University
Denton, TX12.2024
High School Diploma - undefined
Young Woman’s Leadership Academy
Fort Worth, TX06.2019
Skills
- Information Updates
- Problem Identification
- Team Goals
- Time Management
- Material Handling
- Operational Efficiency
- Active Listening
- Critical Thinking
- Microsoft Office
- Problem-solving
- Detail-oriented
- Strategic planning
LANGUAGES
English- Native or Bilingual
Spanish- Native or Bilingual
Timeline
Program Manager
Communities in Schools of Tarrant County
04.2025 - Current
Problem Solver
Wal-Mart Distribution Center
04.2020 - 02.2023
High School Diploma - undefined
Young Woman’s Leadership Academy
Bachelor - Social Work
Texas Woman’s University