Yessica Alexia Hu Tun
Corpus Christi,TX
Summary
Professional worker able to follow order and to fill an executive role.
Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
GVA Management
04.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Merchandise Processor
Best Buy
01.2023 - 02.2024
- Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
- Tested the items for refurbished packaged them with their right accessories. Graded them submit the great on the website that specifically was used for the item and if there was any damage condition, I would submit that as well.
- Ensured compliance with safety regulations during all aspects of the merchandise processing workflow, promoting a secure work environment for all employees.
- Tagged newly arrived merchandise with warehouse identification stickers and moved to correct storage locations.
Picker Packager
New Balance
08.2017 - 04.2021
- Started as a picker packager we would packed and send order out
- After a year I was send to VAS which I was in charge of a station with a computer label price machine printer and a RF gun for pricing
- Orders needed to be send out with special instructions some which are domestic only needed a print receipt other that were for stores needed pricing or a special label I had to make sure all packages were ready to go with their special label
- I was also training new employees
Performance team
Kimco Staffing
04.2016 - 04.2017
- Inventory control I was in charge to count and make sure all the pieces of order was correct and ready to ship audit the pickers order that they pick before it was ready to label make sure the quantity was right size and color was correct once that was done manually do inventory on aisle
Education
Diploma -
Chaffeey High School
04.2017
Diploma - Beauty College
Thuy Princess Beauty College
09.2015
Skills
- Customer Service
- Fair Housing Regulations
- Building rapport
- Fair housing policies
- Lease Agreements
- Leasing and sales
- Application processing
- Telephone and email etiquette
- Property Tours
- Unit inspection
- Clear Communication
References
- Esperanza, +1 (909) 559-0156
- Mayra Rodriguez, +1 (909) 565-9814
- Maria Rodriguez, (909) 269-9257
Activities
- Train to work as a group follow instruction and lead.
- Basic training in computer.
- Able to work on my own and training others.
Languages
Spanish
Full Professional
Timeline
Leasing Consultant
GVA Management
04.2024 - Current
Merchandise Processor
Best Buy
01.2023 - 02.2024
Picker Packager
New Balance
08.2017 - 04.2021
Performance team
Kimco Staffing
04.2016 - 04.2017
Diploma -
Chaffeey High School
Diploma - Beauty College
Thuy Princess Beauty College
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