Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

YESSICA. B MORENO

Denver,CO

Summary

Dependable and bilingual professional with a strong work ethic, a positive attitude, and a passion for helping people and solving problems.

Overview

9
9
years of professional experience
1
1
Certification

Work History

On Site Property Manager

BRC Multifamily Real Estate
11.2021 - Current
  • Monitored market trends and competition to develop effective leasing strategies.
  • Enhanced tenant engagement by providing comprehensive tours and support during application and move-in stages.
  • Handle resident concerns personally and ensure issues are resolved quickly.
  • Coordinate day-to-day operations with tenants, vendors, maintenance techs and contractors.
  • Work with ownership to meet property goals and improve resident satisfaction.
  • Use Appfolio, Entrata, Teams etc. and other tools to manage property tasks efficiently.
  • Keep properties within budget by monitoring expenses and managing costs.

Pro Desk Associate

Home Depot
03.2020 - 10.2021
  • Managed returns and exchanges professionally and efficiently.
  • Helped contractors and customers with product selection and special orders.
  • Provided fast, friendly service in a high-paced environment.
  • Created a positive experience through personalized support.

Front End Supervisor

Sam’s Club
09.2016 - 03.2020
  • Coached team members to improve performance and hit revenue goals.
  • Oversaw front-end operations and managed cash handling responsibilities.
  • Resolved customer concerns professionally and on time.
  • Trained new employees on procedures and policies.
  • Helped coordinate daily schedules and shift operations.

Education

Jefferson High School
Lakewood, CO

Skills

  • Leadership & Team Building
  • Office & Property Management
  • Customer Service
  • Problem Solving & Multitasking
  • Communication & Relationship Building
  • Bilingual: Spanish & English

Certification

Pool certified

Timeline

On Site Property Manager

BRC Multifamily Real Estate
11.2021 - Current

Pro Desk Associate

Home Depot
03.2020 - 10.2021

Front End Supervisor

Sam’s Club
09.2016 - 03.2020

Jefferson High School

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