Yetsy Cruz
RBT
Elizabeth,NJ
Summary
Detail-oriented professional with experience in different areas, including hotels and fast-paced kitchen environments. Skilled in inventory management, menu creation and food preparation. Highly organized and detail-oriented with excellent problem-solving and communication skills. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
5
5
years of professional experience
Work History
Chef Assistant
Bostons Pizza
09.2023 - 11.2023
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Provided support during special events and catering functions, ensuring consistent quality across all offerings.
- Replenished food and ingredients supplies to meet service demand.
- Improved kitchen efficiency by proactively identifying areas for process improvement and implementing changes as needed.
- Demonstrated adaptability by stepping into various roles within the kitchen when needed, maintaining smooth operations during staff absences or high-volume periods.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Adhered to dietary restrictions and accommodated allergies as necessary, fostering an inclusive dining experience for all guests.
- Monitored food temperature, discarding items not stored correctly.
- Participated in continuous professional development through attending workshops, trainings, and industry events to stay up-to-date on culinary trends and techniques.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Cleaned and maintained work areas, equipment and utensils.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes in a timely manner.
- Trained new staff on food preparation and safety procedures.
- Worked closely with front-of-house staff to address customer feedback or concerns promptly, fostering strong cross-functional teamwork within the restaurant setting.
- Stocked and rotated food items according to expiration dates.
- Followed food safety practices and sanitation guidelines.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
Tour Guide
Museum Of History And Industry
04.2022 - 05.2022
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
Translator and Interpreter
University Of Oriente
01.2022 - 03.2022
- Assisted legal teams in navigating complex cases involving non-English speakers, providing accurate translation of testimonies and evidence materials.
- Collaborated with team to translate series of documents from English to Spanish.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
- Developed and maintained glossary of technical terms.
- Translated documents from English to Spanish.
- Adapted quickly to emerging trends and technologies in the translation industry, ensuring continued relevance and expertise.
- Streamlined communication between international business partners by providing precise interpretation services during meetings and conferences.
- Researched cultural etiquette and specific use of slang words.
- Repeated and restructured complex translations to optimize understanding.
Public Relations Intern
Marea Del Portillo Hotel And Resorts
01.2019 - 03.2019
- Used various social media platforms for media and blogger outreach.
- Tracked and reported on success of campaigns and public relations efforts.
- Participated actively in brainstorms sessions that generated innovative ideas for upcoming PR campaigns.
- Increased awareness of company services and products with implementation of PR strategies.
- Contributed to the development of creative pitches that led to new business wins and client retention.
- Built and maintained positive relationships with public by utilizing strategic plans.
Education
Bachelor of Applied Studies - Language Interpretation And Translation
Universidad De Oriente
Santiago De Cuba12.2022
Skills
- Team contribution
- Sanitation Practices
- Menu Supervision
- Food spoilage prevention
- Speech Clarity
- Relationship Building
- Tourism Development
- Body language reading
- Team Leadership
- Training and mentoring
- Crisis Management
- Consecutive Translation
- Continuous learning mindset
- Document Translation
- Cultural Awareness
- Fluent in Spanish
- English Fluency
- Research and analysis
- Translation Memory Tools
- Cross-cultural communication
- Creative Strategies
- Decision-Making
- Social Media Management
- Project Management
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Chef Assistant
Bostons Pizza
09.2023 - 11.2023
Tour Guide
Museum Of History And Industry
04.2022 - 05.2022
Translator and Interpreter
University Of Oriente
01.2022 - 03.2022
Public Relations Intern
Marea Del Portillo Hotel And Resorts
01.2019 - 03.2019
Bachelor of Applied Studies - Language Interpretation And Translation
Universidad De Oriente
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