Yetzzetl Perez
Denton
Summary
A bilingual professional with strong organization and decision-making skills. Experienced in coordinating patient care and utilizing positive reinforcement in high pressure healthcare environments. I am committed to leveraging these skills in a new role that will bring a successful contribution to our company.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Patient Access Navigator
Health Services of North Texas
Denton, TX
11.2024 - Current
- Coordinated patient appointments to enhance service delivery
- Developed comprehensive knowledge of healthcare programs to provide accurate information to patients
- Collaborated with case managers and team members to improve workflow efficiency.
- Exercised strong decision making skills along during high stress scenarios while adhering to company policies and procedures.
Medical Receptionist
Health Services of North Texas
Denton, TX
11.2024 - Current
- Processed patient information using electronic health record ECW systems to ensure accuracy and compliance.
- Assisted with insurance verification and enhancing patient satisfaction and financial processes.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations.
Insurance and Referral Coordinator
A&H Family Clinic
Denton, TX
01.2023 - 10.2024
- Provided thorough follow-up support to patients after completion of referred services, ensuring proper billing procedures were followed by communicating effectively with insurance companies.
- Collaborated with medical staff including other facilities to ensure appropriate referrals based on individual patient needs and insurance coverage.
Education
High School Diploma -
Denton High School
Denton, TX05-2018
Associate Degree - Psychology
NCTC Community College in Corinth
Corinth, TX06-2021
Skills
- Bilingual
- Detail Oriented
- Multitasker
- Expert in handling medical files while providing excellent organization, time management and data entry skills
Certification
- Special Education Training for DISD- 2yrs
- Paraprofessional Certified , Union Park Elementary - 2yrs
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Patient Access Navigator
Health Services of North Texas
11.2024 - Current
Medical Receptionist
Health Services of North Texas
11.2024 - Current
Insurance and Referral Coordinator
A&H Family Clinic
01.2023 - 10.2024
Associate Degree - Psychology
NCTC Community College in Corinth
High School Diploma -
Denton High School