Developed and implemented territory sales strategies to enhance market penetration.
Established and maintained relationships with key healthcare providers to drive product adoption.
Analyzed market trends and competitor activities to identify growth opportunities.
Collaborated with cross-functional teams to streamline product launches and promotional initiatives.
Business Development Manager
Human Care
04.2024 - Current
Lead a team of outreach specialists to provide support services to clients and caregiver
Supervise day-to-day operations, ensuring effective case management and service delivery
Developed and executed strategies that significantly increased client enrollment and retention
Built partnerships with healthcare providers, community centers, and local organizations to expand visibility and services.
Outreach & Referral Associate
Consumer Directed Choices
05.2023 - 04.2024
Open relationships with various organizations
Expand business growth into downstate NY
Attend various events to bring awareness about the company
Prospect leads and referrals to bring into the organization
Create new opportunities for organizational growth
Health Benefits Representative
Fidelis Care
01.2022 - 05.2023
Meet and exceed a monthly quota of 80 lives per month
Open new relationships with different organizations/providers
Conduct business-to-business daily
Medicaid Sales Rep/Queens
Affinity Health Plan
09.2019 - 04.2022
Consistently exceed set sales targets provided by upper management and all weekly and monthly reports provided by corporate and state agencies.
Identify new growth opportunities by establishing and maintaining multiple relationships with community organizations, local businesses, and provider offices in assigned territory.
Self-conducted community-based events and fairs throughout the year.
Medicaid Sales Rep/Queens
United Health Group
09.2017 - 09.2019
Enroll and assist members with their application to the NYS of health
Expanding my relationships with doctors and medical professionals all over NYS
Going out into the field and finding perspective members for the health plan
Meeting and exceeding the weekly quota provided by upper management
Retention Field Representative/Queens
Fidelis Care
01.2015 - 09.2017
Assess the needs of the members and develop an effective plan of service
Make ongoing referrals as needed and assist in connecting the consumer to the plan
Assist the Enrollment/Marketing team to evaluate perspectives for Medicaid eligibility
Assist members and their caregivers with the Medicaid/CHP application process through the NY State of Health.
Education
Associate of Science -
Queensborough Community College
Oakland Gardens, NY
Skills
Developed and implemented customer relationship management initiatives to foster loyalty and satisfaction
Led cross-functional teams to achieve strategic objectives and enhance productivity Managed team dynamics to foster a collaborative and innovative work environment Guided project teams to align with organizational goals and deliver impactful results
Oversaw project timelines and resource allocation to optimize team performance Developed organizational strategies to streamline operations and improve efficiency Led initiatives to enhance multitasking capabilities across departments
Oversaw project objectives and performance metrics to align team efforts with organizational goals Facilitated regular performance reviews to enhance team productivity and accountability Championed initiatives that fostered a culture of continuous improvement and excellence
Executed targeted lead prospecting strategies to enhance sales opportunities
Developed strategic partnerships to support organizational objectives and foster teamwork