Yewon Jeong
Frisco
Summary
Detail-oriented and proactive Billing Analyst with experience managing invoicing, payment processing, and account reconciliation for diverse client portfolios, ensuring accurate and timely billing, while resolving discrepancies. Skilled in collaborating with cross-functional teams to streamline processes, optimize cash flow, and maintain data accuracy and compliance through exceptional problem-solving, and attention to detail.
Overview
5
5
years of professional experience
Work History
Billing Analyst
Samsung SDS (BTI Solution)
Coppell
04.2024 - Current
- Analyzed billing discrepancies to ensure accurate invoicing processes.
- Generated invoices based on contracts, agreements, and other documents received from clients.
- Participated in conference calls with professionals to discuss incident tracker issues.
- Coordinated with cross-functional teams to resolve customer billing inquiries.
- Responded promptly to inquiries from customers regarding their bills or payment status.
Quality Assurance Engineer
Samsung SEA (Intac. Solutions)
Plano
10.2022 - 03.2024
- Developed and executed test cases for mobile applications and software features.
- Documented testing processes and results to ensure compliance with quality standards.
- Completed unit and regression tests on software and individual modules.
Quality Assurance Manager
Samsung SDS (FTW)
Coppell
12.2020 - 10.2022
- Transcribed data and meticulously organized spreadsheets to record daily reports, providing accurate and accessible information for strategic decision-making.
- Monitored performance data to track productivity, goal progress, and activity levels, identifying areas for improvement.
- Trained team members on quality assurance best practices and tools.
Education
Some College (No Degree) - Business
Brookhaven College
Dallas, TXSkills
- Microsoft Excel
- Microsoft Suite
- TMS
- Cello
- SAP
- PLM
- Android software system
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Billing Analyst
Samsung SDS (BTI Solution)
04.2024 - Current
Quality Assurance Engineer
Samsung SEA (Intac. Solutions)
10.2022 - 03.2024
Quality Assurance Manager
Samsung SDS (FTW)
12.2020 - 10.2022
Some College (No Degree) - Business
Brookhaven College
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