Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Yeymi G Coz Lopez

Yeymi G Coz Lopez

Lanham,MD

Overview

2
2
years of professional experience

Work History

Supervisor

Phoenix Staffing Inc.
05.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.

Cashiering Team Lead

Manny And Olga's Pizza
11.2022 - 05.2023
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Received and processed customer payments.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Led cashiers and associates in providing thoughtful customer service.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Painter Supervisor

Sandy's Painting Services
01.2022 - 11.2022
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Provided feedback to workers on job performance and safety procedures.
  • Sourced suppliers and purchased necessary materials for work.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Documented construction and extraction workers' hours, wages and other pertinent information.
  • Created and implemented plans to maximize efficiency of workers.
  • Directed projects according to schedule and quality demands.
  • Supported construction and extraction workers to facilitate timely completion of projects.

Cashier

Charcoal Chicken And Grill
06.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Education

High School Diploma -

Eleanor Roosevelt High School
Greenbelt, MD
06.2022

Skills

  • Schedule Development
  • Strategic Planning
  • Business Development
  • Data Analytics
  • Operations Management
  • Process Improvement
  • Staff Management
  • Business Planning
  • Staff Discipline
  • Complex Problem-Solving

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Supervisor

Phoenix Staffing Inc.
05.2023 - Current

Cashiering Team Lead

Manny And Olga's Pizza
11.2022 - 05.2023

Painter Supervisor

Sandy's Painting Services
01.2022 - 11.2022

Cashier

Charcoal Chicken And Grill
06.2021 - 01.2022

High School Diploma -

Eleanor Roosevelt High School

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Yeymi G Coz Lopez