Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yezzenia Rodriguez

Kankakee,IL

Summary

Proven Baker and Bartender Shift Manager with a track record of enhancing customer satisfaction at Crumbl Cookies and Las Palmas Mexican Restaurante. Expert in baking, recipe development, and leading teams to exceed service goals. Skilled in kitchen equipment operation and customer service, consistently delivering top-quality culinary delights.

Overview

5
5
years of professional experience

Work History

Baker

Crumbl Cookies
Chicago , IL
03.2021 - 03.2024
  • Maintained accurate inventory of baking supplies and ingredients.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Measured out ingredients accurately to ensure consistent product quality.
  • Greeted, and helped customers with their orders.

Bartender Shift Manager

Las Palmas Mexican Restaurante
Chicago, IL
06.2019 - 03.2021
  • Developed and implemented staff training program to ensure quality customer service.
  • Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
  • Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws.

Education

Some College (No Degree) - Business

Malcom X College
Chicago, IL

Skills

  • Customer Service
  • Decorating skills
  • Cake Decorating
  • Baking
  • Recipe Development
  • Kitchen Equipment Operation
  • Simultaneous interpretation

Languages

Spanish
Native/ Bilingual

Timeline

Baker

Crumbl Cookies
03.2021 - 03.2024

Bartender Shift Manager

Las Palmas Mexican Restaurante
06.2019 - 03.2021

Some College (No Degree) - Business

Malcom X College

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Yezzenia Rodriguez