Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Carpenter

Eau Claire,WI

Summary

My tenure at Hospital Sisters Hospital System honed my investigative research and problem-solving skills. I excel in creating efficient, compliant environments, demonstrated by my experiences in the Early Childhood field. Compassionate Early Childhood Educator with passion for teaching and supporting providers in setting foundation for life-long success. Proven to quickly develop rapport with others through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.

Overview

13
13
years of professional experience

Work History

Patient Account Representative

Hospital Sisters Hospital System
09.2022 - Current
  • Maintained accurate records of all transactions, ensuring timely payments from insurance providers.
  • Educated patients on financial policies, promoting understanding of their responsibilities within the healthcare system.
  • Conducted regular audits of patient accounts, identifying discrepancies and rectifying errors as needed.
  • Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
  • Identified trends in unpaid accounts, developing targeted solutions for improved revenue recovery.

Office Manager

Mosaic Counseling Group
09.2016 - 09.2022
  • Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
  • Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.

Preschool Teacher

Little School House
09.2011 - 09.2016
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
  • Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.

Education

Technical Degree - Child Care Services

Chippewa Valley Technical College
Eau Claire, WI

Associate of Science - Early Childhood Education

Chippewa Valley Technical College
Eau Claire, WI

Skills

Verbal and written communication

Regulatory Compliance

Data entry proficiency

Investigative research

Decision-Making

Adaptability and Flexibility

Problem-Solving

Written Communication

Professionalism

Excellent Communication

Timeline

Patient Account Representative

Hospital Sisters Hospital System
09.2022 - Current

Office Manager

Mosaic Counseling Group
09.2016 - 09.2022

Preschool Teacher

Little School House
09.2011 - 09.2016

Technical Degree - Child Care Services

Chippewa Valley Technical College

Associate of Science - Early Childhood Education

Chippewa Valley Technical College

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Kelly Carpenter