Yijaira Jimenez
Lynn,Massachusetts
Summary
Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Winn Residential
Chelsea, MA
10.2023 - 03.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Executed record filing system to improve document organization and management.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Scheduled office meetings and client appointments for staff teams.
- Volunteered to help with special projects of varying degrees of complexity.
- Verified tenant incomes and other information before accepting lease applications.
- Skilled at working independently and collaboratively in team environment.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
- Handling rent, maintenance requests, emails, etc.
RECEPTIONIST / CASHIER
Kelly Honda
Lynn, MA
05.2022 - 06.2023
- Communicate with callers and visitors in professional, friendly, and efficient manner
- Type memos, correspondence, reports, and other documents
- Assist in scheduling and confirming sales appointments
- Accept payment /sale receipt - Data entry
- Invoice processing / RO payment intake,
- Accounts payable, CBR
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments, and issue receipts
SALES REPRESENTATIVE
Vector Marketing/Cutco Cutlery
Online
05.2022 - 07.2022
- Develop and maintain relationships with customers, providing excellent customer service
- Demonstrate Cutco products to potential customers in professional manner
- Educate customers on features and benefits of Cutco products
- Maintain accurate records of all sales activities
- Follow up with customers after each sale to ensure satisfaction
- Sales & Scheduling
MEDICAL RECEPTIONIST
Blueberry Hill Rehabilitation & Healthcare Center
Beverly, MA
09.2021 - 05.2022
- Email, Microsoft, Computer Intelligence
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying, and faxing documents.
- Ensuring availability of treatment information by retrieving and updating patient records
CUSTOMER SERVICER / SUPERVISOR
Stop & Shop
Lynn, MA
06.2019 - 12.2021
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Assist in training new Team Members, utilizing learning checklists and training materials
- Open and close department according to established procedures
- Determine break schedule and ensure all necessary breaks are given
- Communicate team concerns to Team Leader and Associate Team Leader
- Handing over 10k in money - Cash trays management/ checks - Western Union, money order, money deposits, lottery
Education
No Degree - Real Estate License
Miranda Group School of Real Estate
Boston, MA12.2025
BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION, FINANCE AND ACCOUNTING CANDIDATE -
Salem State University
Salem, MA05.2025
HIGH SCHOOL DIPLOMA -
Lynn Classical High School
Lynn, MA06.2021
Skills
- Problem Solving
- Payment Handling
- Microsoft Excel, Microsoft Outlook, Excel Spreadsheets, Microsoft Office, etc
- Receptionist Duties
- Communication
- Organization
- Critical Thinking
- Phone Manner
- Customer Service
- Skilled Multi-tasker
- Attention to Detail
- Confidential Documents
- Basic Accounting
- Business Workflows
- Basic Real Estate
- Accounts Receivable (AR)
- Administrative Support
- Mail Management
- Project Management
- Appointment Scheduling
- Document and File Management
- Data organization
- File Management
- Supply Inventory Control
- Office Equipment Operation
- Property Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Winn Residential
10.2023 - 03.2024
RECEPTIONIST / CASHIER
Kelly Honda
05.2022 - 06.2023
SALES REPRESENTATIVE
Vector Marketing/Cutco Cutlery
05.2022 - 07.2022
MEDICAL RECEPTIONIST
Blueberry Hill Rehabilitation & Healthcare Center
09.2021 - 05.2022
CUSTOMER SERVICER / SUPERVISOR
Stop & Shop
06.2019 - 12.2021
No Degree - Real Estate License
Miranda Group School of Real Estate
BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION, FINANCE AND ACCOUNTING CANDIDATE -
Salem State University
HIGH SCHOOL DIPLOMA -
Lynn Classical High School