Yilena De La Cruz Cordovi

Reviewed and verified load bookings to guarantee profitability for drivers while overseeing payroll administration.

• Ensured timely dispatch of goods, prioritizing urgent items for sorting.
• Worked closely with shipping teams to guarantee timely dispatch of completed orders, thereby improving customer satisfaction rates.
• Organized dispatch schedules to maximize driver availability and minimize idle time between trips.

• Coordinated patient scheduling and appointments to optimize clinic workflow.
• Managed patient intake processes, ensuring accurate documentation and compliance with regulations.
• Communicated effectively with patients and families to address inquiries and concerns promptly.
• Collaborated with healthcare providers to streamline care coordination and improve patient outcomes.