Yiliam Leiva
Pembroke Pines,FL
Overview
3
3
years of professional experience
1
1
Certification
Work History
Section8 Occupancy Specialist
Hialeah Housing Authority
Hialeah, FL
09.2023 - Current
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw daily operations, maintenance and administration of various properties.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Manager's Assistant
Celebration Village Forsythg
Suwanee, GA
03.2021 - 08.2023
- Assigned tasks to associates to fit skill level and maximize team performance.
- Utilized company reports to analyze sales, gross profit and inventory activity.
- Conducted inside training sessions to educate employees on products and company policies.
- Conducted research, compiled data and prepared documentation for consideration and presentation to upper management.
- Read and analyzed incoming memos, submissions and reports to determine significance and plan distribution.
- Helped increase company profitability through customer relationship development, community involvement and marketing campaigns.
- Developed successful marketing plans to increase sales and profits while managing costs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Education
Some College (No Degree) - Community Association Manager-CAM
Gold Coast Schools
Doral, FLSome College (No Degree) - Web Development And Web Designer
North of Georgia University
Some College (No Degree) - Administrative Professional
North of Georgia University
Skills
- Business Development
- Work Planning
- Microsoft Office
- Sales and marketing
- Operations Management
- Complex Problem Solving
- Local and State Laws
- Tenant relations
Certification
- Web developer and Wed Designer
- Administrative Professional
Timeline
Section8 Occupancy Specialist
Hialeah Housing Authority
09.2023 - Current
Manager's Assistant
Celebration Village Forsythg
03.2021 - 08.2023
Some College (No Degree) - Community Association Manager-CAM
Gold Coast Schools
Some College (No Degree) - Web Development And Web Designer
North of Georgia University
Some College (No Degree) - Administrative Professional
North of Georgia University
- Web developer and Wed Designer
- Administrative Professional
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