Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yilian Duvergel

670 NE 3rd Pl Hialeah,FL

Summary

Personable Retail Sales Associate Cashier with a keen focus on cultivating relationships with repeat customers and fostering ongoing patronage. Proficient in providing accurate and prompt responses to product and service inquiries. Committed to enhancing sales and revenue by creating positive customer interactions and delivering memorable service experiences. Demonstrated ability to work collaboratively within a team to achieve common goals.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate Cashier

Mundo Electronic
05.2018 - Current
  • Personalized customer service, ensuring a positive and satisfying experience.
  • Accurate and secure execution of money transfers.
  • Efficient coordination of collection and dispatch of remittances.
  • Processing of bank transfers and bill payments for customers.
  • Product sales, emphasizing features and benefits to maximize sales.
  • Mobile line recharge and activation service to ensure customer connectivity.
  • Utilization of company software systems to conduct all transactions and services.
  • Management of product inventory and proposal for restocking items based on demand.
  • Accountable for the final reconciliation of the day's financial state, ensuring the accuracy and reconciliation of daily transactions.

Education

High School Diploma -

Lazaro Ramon Alpizar
La Habana
05.2008

Middle Technician in Accounting - Accounting

Lazaro Ramon Alpizar
La Habana
05.2008

Skills

  • Significant experience in customer assistance, with a focus on satisfaction and exceeding expectations
  • Proven track record in sales with a focus on maximizing revenue and customer satisfaction
  • Effective communication and interpersonal skills to build strong relationships with customers and foster a positive environment
  • Solid experience in efficient and secure money handling, ensuring the financial integrity of transactions
  • Ability in customer assistance, providing solutions tailored to their needs
  • Effective collaboration in team environments, contributing to the achievement of common goals
  • Experience in using Microsoft Excel for analysis and reporting tasks
  • Skills in problem-solving to efficiently address challenges in the work environment
  • Familiarity with the use of specific software to facilitate and enhance daily operations

Timeline

Retail Sales Associate Cashier

Mundo Electronic
05.2018 - Current

High School Diploma -

Lazaro Ramon Alpizar

Middle Technician in Accounting - Accounting

Lazaro Ramon Alpizar
Yilian Duvergel