Yimi Desay
Bronx
Summary
Maintains a respectful and professional rapport with customers and colleagues alike. Adapts quickly to new tasks and fully engages in assigned responsibilities. Collaborates effectively with team members to achieve shared goals. My mission is to improve any setting I become apart of.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Manager
NAICA
2024.01 - 2025.08
- My appointed task was to assist the shelter residents with securing independent living.
- Expanded career opportunities for job seekers and trained, coached, and mentored new employees
- Worked with departments across the company, including marketing and human resources, in developing new ideas, initiatives, products, and services
- Attended and chaired board meetings and executive committee meetings, leading to the adoption of an action plan by the board
Head Chef/Kitchen Manager
Cafe 346
2022.08 - 2024.01
- My responsibilities were to oversee my assigned team and ensure that we came together to maintain a seamless work environment.
- Continually updated a leadership resume and honed skills by participating in various management trainings
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Improved equipment maintenance and safety standards, which resulted in a reduction in maintenance needs
Receiver
Brooks Brothers Red Fleece Cafe
2019.01 - 2020.03
- My assigned tasks were to oversee my assigned team while managing inventory, preparing meals, and expediting the customers orders at a quick but precise pace.
- Maintained a clean and safe work environment at all times
- Provided customer service and was involved in training new team members
- Managed the work of assigned employees
Security Assistant
Cooperstown Dreams Park
2017.08 - 2018.12
- Monitored safety and security for park visitors. Assisted in perimeter checks at scheduled intervals. Observed park cameras to enhance security during critical conditions.
Education
Associate of Science - Aircraft Maintenance
Vaughn College of Aeronautics And Technology
Flushing, NYAssociate of Arts - Culinary Arts Management
SUNY Cobleskill
Cobleskill, NY05.2017
Skills
- Achieves high levels of customer satisfaction by utilizing strong bilingual communication skills to connect with diverse individuals Enhances service delivery in customer service and case management roles through proficient computer literacy and effective inventory control Easily adapts to fast-paced environments, and strives to exceed operational requirements
Certification
NYC Food Handlers, Certified Mandated Reporter, CPR Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Case Manager
NAICA
2024.01 - 2025.08
Head Chef/Kitchen Manager
Cafe 346
2022.08 - 2024.01
Receiver
Brooks Brothers Red Fleece Cafe
2019.01 - 2020.03
Security Assistant
Cooperstown Dreams Park
2017.08 - 2018.12
Associate of Science - Aircraft Maintenance
Vaughn College of Aeronautics And Technology
Associate of Arts - Culinary Arts Management
SUNY Cobleskill