Yinelys Fuentes
Freehold
Summary
Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp business operations and deliver high-quality service. Ready to use and develop strong communication and multitasking skills in Desired Position role.
Overview
6
6
years of professional experience
Work History
Waitress
Toast City Diner
11.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Server
Brownstone Pancake Factory
03.2023 - 11.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Crew Member
Playa Bowls
09.2019 - 03.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Team Member
Iplay America
09.2018 - 10.2019
- Midway Games Attendant
- Ride Operator
- Laser Tag Operator
- Collaborated with team members to maximize productivity and efficiency.
Education
High School Diploma -
Freehold Borough High School
Freehold, New Jersey06-2020
Associate of Arts - Business
Brookdale Community College
Lincroft, NJSkills
- Order delivery practices
- Food Running
- Food inspection
- Food Delivery
- Beverage Preparation
- Team member support
- New Employer Training
- Order Management
- Safe Food Handling
- Hostess support
- Guest Engagement
- POS operation
- Positive and professional
- Effective customer upselling
- Server training
- Exceptional customer service
Timeline
Waitress
Toast City Diner
11.2024 - Current
Server
Brownstone Pancake Factory
03.2023 - 11.2024
Crew Member
Playa Bowls
09.2019 - 03.2023
Team Member
Iplay America
09.2018 - 10.2019
High School Diploma -
Freehold Borough High School
Associate of Arts - Business
Brookdale Community College
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