Yisel Ontiveros Barrios
Dayton,TX
Summary
Dedicated and motivated student currently pursuing a degree in Cybersecurity, with a strong foundation in customer service and retail. Seeking to leverage my problem-solving skills, attention to detail, and passion for technology in an entry-level tech role.
Overview
4
4
years of professional experience
Work History
Style Consultant
Target
07.2022 - 11.2023
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
- Accepted and processed customer payments.
- Participated in team meetings and staff training sessions.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Mentored junior style consultants, sharing best practices for effective consultations and relationship-building techniques.
Sales Associate
Ross Dress For Less
03.2021 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Apparel Associate
Walmart
07.2019 - 04.2020
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
- Handled high-pressure situations calmly when dealing with difficult customers while still providing exemplary customer service.
Education
Associate of Applied Science - Cybersecurity
Lee College
Baytown, TX05.2025
Associate of Arts - General Studies
Lee College
Baytown, TX05.2024
Skills
- Stock replenishment
- Teamwork and Collaboration
- Inventory Management
- Multitasking and Organization
- Product processing
- Customer Service
- Adaptable and Flexible
- Speech Clarity
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Style Consultant
Target
07.2022 - 11.2023
Sales Associate
Ross Dress For Less
03.2021 - 06.2021
Apparel Associate
Walmart
07.2019 - 04.2020
Associate of Applied Science - Cybersecurity
Lee College
Associate of Arts - General Studies
Lee College
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